Joshua Sanchez
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server, Cook
Copper Bottom Bar & Grill
09.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
Cook
Wings Etc
10.2021 - 11.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Shift Manager
SUBWAY®Restaurants
05.2021 - 10.2021
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
No Degree - Criminal Justice
College Of Lake County
Grayslake, IllinoisCertificate - Careers In Criminal Justice
Lake County Tech Campus
Grayslake, Illinois05-2023
High School Diploma -
Antioch Community High School
Antioch, Illinois05-2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Memory retention
- Cleanliness standards
- Verbal and written communication
- Complex Problem-Solving
- Friendly, Positive Attitude
- Time Management
- Heavy Lifting
Certification
CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cook
Wings Etc
10.2021 - 11.2021
Shift Manager
SUBWAY®Restaurants
05.2021 - 10.2021
Server, Cook
Copper Bottom Bar & Grill
09.2020 - Current
CPR Certified
No Degree - Criminal Justice
College Of Lake County
Certificate - Careers In Criminal Justice
Lake County Tech Campus
High School Diploma -
Antioch Community High School
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