Summary
Overview
Work History
Education
Skills
Quote
Work Availability
Interests
Accomplishments
Certification
Software
Timeline
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Joshua Sanders

Joshua Sanders

Dalton,GA

Summary

My professional journey has been quite diverse, starting with roles in call centers and eventually as a retail manager. However, my true passion lies in the human services field. I've always been driven to share my personal experience of overcoming mental illness and addiction to inspire and support others on their own paths to recovery.

After pursuing education in the human services field, I had the opportunity to work briefly as a Ward Clerk, where I felt I was making meaningful strides in my career. Unfortunately, sudden medical issues arose, forcing me to step down and put my career on hold.

Now, as I focus on healing, I am eager to return to the workforce and continue pursuing my passion. My ultimate goal is to become a counselor specializing in mental health crisis intervention and addiction support. I am determined to use my experiences to help others navigate their own challenges and find hope and healing along the way.

Overview

12
12
years of professional experience

Work History

Ward Clerk

Highland Rivers
08.2023 - 01.2024
  • Assisted nursing staff with managing each individual's chart; inputting data into computer system, putting together client charts as needed, and overall lightened the workload of the nursing staff, allowing them to best utilize their skillset as opposed to spending time effectively entering data.
  • Fielded all phone calls placed to the crisis center; often times being an individual's first point of contact when considering entering treatment
  • Facilitate communication between our nursing staff and staff at receiving emergency departments.
  • Interact with individuals on a personal level when time allowed, sharing my experience strength and hope and offering them someone with which they could feel comfortable confiding.

Night Manager

Jason's Grocery & Deli
04.2019 - 07.2022
  • Managed employees in delivering smooth, productive night shift operations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Played integral role in sourcing of new revenue stream lost following FDA crackdown on flavored nicotine vaporizers by finding loophole allowing for disposable flavored vaporizers.
  • While this loophole would soon be discovered by all in the industry, we were among first to take advantage of it, and as such were able to profit immensely.
  • Created business relationships overseas for sourcing of said products at wholesale prices, earning store unprecedented profit for several years.
  • Became well versed in Chinese business culture with regard to their customs and practices in order to foster positive and lasting business relationships.

Telephone Interviewer

WBA Research
04.2012 - 11.2017
  • Expeditiously resolved technical issues during calls, minimizing downtime and maximizing efficiency.
  • Adapted quickly to changes in project parameters, ensuring seamless transitions between different surveys and assignments.
  • Completed surveys by rechecking contact information before ending each call.
  • Streamlined data collection process for faster project completion by effectively utilizing computer software and databases.

Education

Bachelor of Science - Development Sociology

Cornell University
Ithaca, NY
06.2016

Skills

  • Nursing station operations
  • Patient chart maintenance
  • CPR Certified
  • Office Management
  • Medical Records Maintenance
  • Medical Charting

Quote

“When I was a boy and I would see scary things in the news, my mother would say to me, "Look for the helpers. You will always find people who are helping.”
Fred Rogers

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Literature

Hiking

Cooking

Music Writing

Accomplishments

Due to financial constraints, I chose to enter into community college after high school. While working 35 hours/week and attending community college, I was able to secure a full ride scholarship to Cornell University. I not only find great pride in this, but wish to showcase it to those who may also feel universities or ivy league schools are beyond reach due to socioeconomic status.

Certification

  • First Aid/CPR Certified

Software

Excel

Adobe Photoshop

Pro Tools

Timeline

Ward Clerk

Highland Rivers
08.2023 - 01.2024

Night Manager

Jason's Grocery & Deli
04.2019 - 07.2022

Telephone Interviewer

WBA Research
04.2012 - 11.2017

Bachelor of Science - Development Sociology

Cornell University
Joshua Sanders