Summary
Overview
Work History
Education
Skills
Accomplishments
Eagle Scout- 2018
Missions trip to Mozambique, Africa - 2019
Timeline
Generic

Joshua SantaCruz

21946 Aleutian Avenue,AL

Summary

Friendly and experienced Admissions Counselor with a strong commitment to helping students make informed educational decisions. Skilled in guiding leads through the admissions process, supporting students from application to enrollment, and assessing their skills and interests. Adept at building strong relationships with students, colleagues, and external partners to ensure smooth operations and improve processes. Proven leadership in training and managing teams, ensuring attention to detail and high-quality results in fast-paced environments. An excellent communicator and mentor, dedicated to delivering results while maintaining a focus on compliance and operational efficiency.

Overview

3
3
years of professional experience

Work History

Admissions Counselor

Columbia Southern University
Orange Beach, AL
09.2023 - Current
  • Guided prospective students through the admissions process, helping leads become applicants and supporting their transition to enrolled students.
  • Cultivated relationships with students and external partners to streamline admissions and credit evaluation.
  • Collaborated with internal academic departments to ensure process efficiency and accuracy.

Lead Trainer, Moving Company

Royal Moving Company
Foley, AL
05.2021 - 07.2023
  • Trained and led teams in safely handling and transporting customers' belongings, ensuring that operations met high customer satisfaction standards.
  • Implemented training programs that emphasized attention to detail, as even a small mistake could result in losing a job.
  • Ensured compliance with company policies and quality standards.

Education

Bachelor of Science - English With A Minor in Professional Education

The University of West Florida
Pensacola, FL
08-2023

Master of Science - Organizational Leadership

Columbia Southern University
Orange Beach, AL

Skills

  • Registration Processes
  • Educational process knowledge
  • Goal Setting
  • Social media proficiency
  • Team Leadership
  • Networking
  • Good memory
  • Interpersonal skills
  • Listening
  • Decision-making
  • Persuasion
  • Empathy
  • Critical thinking
  • Observation

Accomplishments

  • STUDENT TEACHER - Foley Middle School, Foley, AL | January 2023 - May 2023

- Taught in an English classroom of up to thirty seventh-grade students.

- Created lesson plans and activities to promote the growth of the students, including group projects, game quizzes, and engaging reviews.

Eagle Scout- 2018

Was one of the hardest things I've ever done and took years of dedication, leadership, and service. To earn this prestigious award, a Scout must progress through six ranks, earn at least 21 merit badges, and complete a significant service project that benefits the community. 

Missions trip to Mozambique, Africa - 2019

During my mission trip to Mozambique, Africa, I had the opportunity to help feed and care for children and families in need. We worked closely with the local community, providing meals, support, and love to those facing extreme hardships. The experience deeply impacted me, opening my eyes to the challenges people face daily and making me truly grateful for the little things in life. It reinforced the importance of compassion, service, and the power of small acts of kindness to make a lasting difference.

Timeline

Admissions Counselor

Columbia Southern University
09.2023 - Current

Lead Trainer, Moving Company

Royal Moving Company
05.2021 - 07.2023

Bachelor of Science - English With A Minor in Professional Education

The University of West Florida

Master of Science - Organizational Leadership

Columbia Southern University
Joshua SantaCruz