Joshua Santamaria
Pembroke Pines
Summary
Eager to leverage strong interpersonal skills and a quick ability to adapt in a fast-paced setting. With a solid understanding of dining etiquette and customer service principles, I'm excited to bring a positive attitude and enthusiasm to create exceptional guest experiences. Ready to build on my communication, multitasking, and teamwork abilities even further, I’m committed to providing top-tier service while learning and growing in the role.
Overview
4
4
years of professional experience
Work History
Volunteer - Student Teacher
Centro De Educacion Basica - Jose Vicente Caceres
06.2021 - Current
- Focused on helping various age groups (5 y/o-12 y/o) learn basic English language
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
- Cultivated positive relationships with administration, teaching staff, and students.
Office Assistant Intern
Juggernaut Finanical Service - Primerica
01.2024 - 05.2024
- Completed clerical tasks such as filing, copying, and distributing mail.
- Proofread papers, letters and marketing materials to identify mistakes for quality control.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Answered incoming phone calls and transferred to staff members or provided requested information.
- Streamlined administrative processes for better workflow and increased productivity.
Education
High School Diploma -
McArthur High School
Pembroke Pines, FL06-2026
Skills
- Bilingual (Fluent in Spanish)
- Team collaboration
- Reliability and punctuality
- Hospitality and accommodation
- Technology integration
- Student tutoring
- Literacy development
- Strong multitasking
- Time management
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant Intern
Juggernaut Finanical Service - Primerica
01.2024 - 05.2024
Volunteer - Student Teacher
Centro De Educacion Basica - Jose Vicente Caceres
06.2021 - Current
High School Diploma -
McArthur High School
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