Joshua Santiago

• Managed daily transportation of guest luggage between rooms and vehicles, ensuring timely delivery.
• Cleaned and organized building areas as required.
• Performed cleaning and maintenance duties as directed.
• Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
• Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
• Maintained cleanliness and organization of porter station, enhancing operational efficiency.
• Collaborated with housekeeping to streamline room readiness for incoming guests.
• Coordinated with front desk staff to optimize check-in processes during peak hours.

Loading/Unloading merchandise

Place orders deliveries and stock merchandise

Customer Service sales

Picking, packing, shipping, receiving.

Inventory Organization

• Assisted customers in selecting mobile devices and plans to meet individual needs
• Maintained knowledge of current promotions, products, and services for effective customer engagement
• Processed transactions accurately using point-of-sale systems to ensure smooth checkout experiences
• Collaborated with team members to achieve sales targets and enhance store performance

• Resolved customer inquiries and concerns promptly to maintain high satisfaction levels
• Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
• Conducted inventory checks and managed stock levels to optimize product availability
• Implemented visual merchandising strategies to enhance store presentation and attract customers
• Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.