Joshua Schwartz
Thousand Oaks,CA
Summary
Versatile operations supervisor with a resourceful and creative approach to tackling routine and complex business challenges. Recognized as a driven, dedicated, and hardworking leader, proven in streamlining operations and achieving impressive results. Proficient in utilizing independent decision-making skills and sound judgment to positively impact company success. Committed to applying training, monitoring, and morale-building abilities to enhance employee engagement and drive performance improvement.
Overview
17
17
years of professional experience
Work History
Operations Coordinator
AmaWaterways
02.2023 - Current
- Oversaw and managed day-to-day operations of 2 Cruise ships.
- Collaborated with International vendors to evaluate needs and optimize operational plans and itineraries.
- Provided direction and guidance to internal teams and external contractors in order to achieve targets.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Worked with vendors to make purchases and reconcile invoices.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Senior General Manager
LEV Restaurant Group
01.2015 - 01.2022
- Responsible for 30% increase year over year in the first quarter of 2022
- Created and maintained documentation for inventory management and employee performance
- Identified and negotiated with alternate vendors to ensure consistent raw material availability
- Coordinated with District Manager to problem solve inventory issues and develop new strategies to eliminate waste
- Reduced staffing costs by 9% despite increase in minimum wage
- Created marketing campaigns for 7 local stores in the Southern California region and 1 national campaign
- General Manager transitioning into a Buyer/Purchaser role after completing an Associates in Business while pursuing a Bachelors in Operations and Procurement
- Diverse experience placing orders with vendors, forecasting projected usage, and maintaining accurate digital inventories of all products in store
- Over 10 years of experience managing teams of 5-20 people and working MS Office Suite
- Developed routines and management systems that reduced labor and COGS, creating the highest increase in EBITDA recorded at store at 10% year over year
Buyer/ Contract Role
LadyBox
01.2019 - 01.2021
- Identified potential products and negotiated with manufacturer
- Evaluated products for safety and cost effectiveness
- Preformed cost benefit analysis on products to meet profit margin standards
- Ideated with management team new product offerings and potential markets
Starbucks Manager
Target
01.2008 - 01.2015
- Forecasted sales and ordered based on projections
- Managed staff of 8 sales associate
- Developed budgets and plans to achieve COGS goals
- Kept detailed records on invoices and deliveries
- Met with vendors to solve product quality issues
Education
Bachelor of Science - Business Operations
CSU EastBay
Hayward, CA12.2024
Associate of Science - Business Administration
Moorpark College
Moorpark, CA01.2022
Skills
- Performance management
- Conflict resolution techniques
- Vendor management
- Budgeting and forecasting
- Personnel resource allocation
- Sales analytics
- Logistics management
- Operations management
- Business development
- Cost reduction & containment
Enterprise project management
Project management skills
Timeline
Operations Coordinator
AmaWaterways
02.2023 - Current
Buyer/ Contract Role
LadyBox
01.2019 - 01.2021
Senior General Manager
LEV Restaurant Group
01.2015 - 01.2022
Starbucks Manager
Target
01.2008 - 01.2015
Bachelor of Science - Business Operations
CSU EastBay
Associate of Science - Business Administration
Moorpark College
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