Joshua Segura
Fontana,CA
Summary
Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
3
3
Certificate
Skills
- Knowledgeable in Frameworks: NIST CSF, ISO 27001
- experience in NMAP and Nessus
- Workstation Maintenance
- Knowledgeable in Active Directory
- Hardware data recovery experience
- Risk assessment/Analysis
- Vulnerability Assessment
- Certified in CySA
- Knowledgeable with Windows tools alongside command line for Win/Linux
- Risk Mitigation
- Network Security
- Incident Response
Certification
- CompTIA CySA+ certified
- Certified in Cybersecurity - ISC2
- CompTIA A+ certified
Work History
Campus Technician
IEC Corporation
07.2022 - Current
- Used ticketing systems to manage and process support actions and requests.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Configured hardware and granted system permissions to new employees such as printers and phone systems.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
- Experience with Active Directory
- Experience with VoIP systems
Junior System Administrator
Moss Bros Auto Group
03.2022 - 07.2022
- Managed infrastructure upgrades, analysis and resolution of end user hardware and software issues.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Monitored system performance and responded to alerts from our linux servers
- Directed in-house cyber security auditing program to detect flaws and weaknesses in Malwarebytes Endpoint Security and Knowbe4.
Tech Support
Burgi Technologies
04.2021 - 01.2022
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues whether it was printer, software, and/or hardware related.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Documented support interactions on ticketing system for future reference.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Installed, modified, and repaired software and hardware for clients
Education
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT08.2025
Bachelor of Arts - Foreign Languages And Literatures
California State University - San Bernardino
San Bernardino, CA06.2019
Timeline
Campus Technician
IEC Corporation
07.2022 - Current
Junior System Administrator
Moss Bros Auto Group
03.2022 - 07.2022
Tech Support
Burgi Technologies
04.2021 - 01.2022
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Bachelor of Arts - Foreign Languages And Literatures
California State University - San Bernardino
- CompTIA CySA+ certified
- Certified in Cybersecurity - ISC2
- CompTIA A+ certified
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