Joshua Sellers
Columbus,GA
Summary
Recent IT Support Specialist graduate with knowledge in computing, network, operational software, and day-day troubleshooting/diagnostics for complex issues. I am eagerly looking for an IT Technician opportunity where I can contribute and obtain educational credentials and training. Excellent communication and problem-solving skills with expertise in working in a face-to-face support environment.
Overview
12
12
years of professional experience
Work History
Lawn Care Specialist
TruGreen
09.2021 - 04.2024
- Improved turf appearance through regular mowing, edging, and trimming services.
- Ensured safety while operating various lawn care equipment, reducing workplace accidents.
- Assisted in training new team members on company procedures, equipment usage, and safety protocols.
- Achieved strong client relationships by consistently delivering high-quality results that met or exceeded expectations.
Intern
IHS Computers
11.2023 - 02.2024
- Reduced downtime for employees by quickly troubleshooting hardware and software problems.
- Assisted in development of internal documentation related to IT procedures, increasing overall departmental organization and accessibility of information.
- Improved user satisfaction by promptly addressing IT issues and providing effective solutions.
- Provided exceptional customer service when responding to help desk requests, maintaining professionalism at all times.
- Developed strong rapport with staff members, building trust as a reliable resource for IT support needs.
Kitchen Manager
The Office Sports Bar & Grill
04.2020 - 09.2021
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Maintenance Worker
Columbus Consolidated Government
03.2018 - 03.2020
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment year round.
Lead Cook
The Office Sports Bar & Grill
08.2015 - 02.2018
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Cook
Mellow Mushroom
04.2012 - 08.2015
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Associate degree - IT Support Specialist -
Miller-Motte Technical College
02.2024
High School Diploma -
Hardaway High School
05.2005
Skills
- Office 365
- Active Directory
- PowerShell
- Technical Support
- Hardware Installation
- Software Installation
- Data Backup Management
- Remote Desktop Support
- Operating System Support
- Help Desk Support
- Ticketing System Experience
- Communication
- Leadership
- Teamwork
- Creativity
- Time Management
- Adaptability
- Problem-Solving
- Work Ethic
- Critical Thinking
- Conflict Management
Timeline
Intern
IHS Computers
11.2023 - 02.2024
Lawn Care Specialist
TruGreen
09.2021 - 04.2024
Kitchen Manager
The Office Sports Bar & Grill
04.2020 - 09.2021
Maintenance Worker
Columbus Consolidated Government
03.2018 - 03.2020
Lead Cook
The Office Sports Bar & Grill
08.2015 - 02.2018
Cook
Mellow Mushroom
04.2012 - 08.2015
Associate degree - IT Support Specialist -
Miller-Motte Technical College
High School Diploma -
Hardaway High School