Joshua Sellers
Cape Girardeau,MO
Summary
Detail-oriented meat preparation professional with expertise in food safety compliance and customer service excellence. Proven ability to maintain high standards in kitchen sanitation and inventory management.
Overview
6
6
years of professional experience
Work History
Opener/Meat Prep
Dexter BBQ
Cape Girardeau, Missouri
01.2025 - Current
- Prepared and organized ingredients to streamline meal preparation.
- Maintained cleanliness and sanitation of food preparation areas to uphold quality standards.
- Facilitated meat smoking process, ensuring consistency with company standards.
- Used meat slicer daily.
- Maintained sharpness and honing of all kitchen knives on a regular basis.
- Peeled and trimmed approximately 60-120 baby back ribs a day.
- Trimmed and spiced ribs, briskets, pork shoulders, chicken, and pork steaks daily.
- Ensured daily store operations adhered to safety protocols and health regulations.
- Responded promptly to customer inquiries and special requests, enhancing service satisfaction.
- Sorted and categorized backroom items for better inventory management for improved accessibility and inventory control.
- Responded to customer phone calls regarding catering and banquet services.
- Received and inspected incoming shipments for quality and accuracy.
Manager
Greenlight Dispensary
Cape Girardeau, Missouri
02.2024 - 01.2025
- Oversaw daily operations, ensuring adherence to state regulations and promoting a compliant work environment.
- Coached, mentored, and trained team members to elevate job performance and foster a culture of continuous improvement.
- Trained staff on product knowledge and customer service best practices.
- Cultivated strong client relationships to effectively address needs and enhance service satisfaction.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Managed inventory levels and coordinated product restocking efforts.
- Presented product information to customers clearly and effectively.
- Assisted in organizing promotional events to boost brand awareness.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sales and Merchandising
Kohlfeld Distributing
Jackson, MO
07.2021 - 02.2024
- Contributed to development of merchandising plans, promotional strategies, and visual displays that enhanced sales effectiveness.
- Cultivated strong client relationships that improved product visibility and brand recognition.
- Built relationships with key stakeholders within the retail sector in order to increase brand visibility.
- Managed inventory levels and ensured product availability on sales floor.
- Collaborated with team to create visually appealing product displays.
- Coordinated with warehouse and delivery drivers to ensure timely delivery of merchandise and supplies, supporting inventory management.
- Trained new associates on merchandising standards and store layout procedures.
- Developed promotional signage and marketing materials for featured products.
- Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
- Generated sales orders using the inventory management system. in the system following standard procedures.
- Operated forklifts and pallet jacks to move heavy items safely.
Grocery Team Member
Aldi Foods
Cape Girardeau, Missouri
02.2020 - 07.2021
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
- Assisted customers with curbside pickup orders and inquiries.
- Maintained knowledge of current promotions, ads, coupons in order to answer customer inquiries accurately.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and organized displays for optimal presentation.
- Maintained cleanliness and organization of sales floor and service areas to enhance shopping experience.
- Monitored product expiration dates and removed outdated items to ensure product quality.
- Collaborated with team members to ensure efficient inventory management.
- Created an organized backroom stock area to streamline product retrieval. areas for efficient retrieval of products during order fulfillment process.
- Merchandised displays with correct signage, pricing information, and promotional materials to attract customer attention.
- Adhered to safety policies while operating equipment such as hand truck or pallet jack.
- Selected and gathered products based on customer specifications accurately.
Education
Bachelor of Science - Hospitality Management
Southeast Missouri State University
Cape Girardeau, MO12-2015
Skills
- Meat preparation and kitchen sanitation
- Food safety compliance
- Inventory management
- Equipment cleaning
- Customer service excellence
- Retail merchandising strategies
- Team leadership
- Attention to detail
- Time management
- Problem-solving abilities
- Decision-making
- Resilience under pressure
Languages
Spanish
Limited
Accomplishments
- Eagle Scout
- Notre Dame Regional High School Student Body President Class of 2011
- 3x Salesperson of the Month: Greenlight Dispensary
Affiliations
- Member of Cape Girardeau Jaycees
- SEMO Road Runners Club
Timeline
Opener/Meat Prep
Dexter BBQ
01.2025 - Current
Manager
Greenlight Dispensary
02.2024 - 01.2025
Sales and Merchandising
Kohlfeld Distributing
07.2021 - 02.2024
Grocery Team Member
Aldi Foods
02.2020 - 07.2021
Bachelor of Science - Hospitality Management
Southeast Missouri State University