Joshua Serrata
The Bronx,NY
Summary
OBJECTIVE: Motivated and dependable worker seeking a full time position in culinary, customer service,retail, or administrative support. Strong communication, organization, and teamwork skills with experience in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Team Member
Miss Madeleine French Bakery
New York, New York
11.2024 - 05.2025
- Provided friendly and professional customer service in a fast-paced bakery environment.
- Assisted customers with menu selections, daily specials, and order placement.
- Operated point of sale system and accurately handled customer transactions.
- Prepared coffee beverages and food items while maintaining quality and presentation standards.
- Maintained cleanliness and organization of front counter, dining area, and backroom spaces.
- Worked collaboratively with team members to ensure efficient daily operations.
Picker
Gap Inc. Warehouse
Fishkill, New York
09.2022 - 04.2023
- Picked and packed customer orders accurately for shipment.
- Worked efficiently and accurately in a fast paced- warehouse environment.
- Followed workplace safety procedures and company standards at all times.
Office Assistant
Sunnyside Window Treatments
Garden City, New York
03.2021 - 08.2021
- Managed incoming calls, providing professional assistance to enhance customer satisfaction.
- Coordinated appointment scheduling and maintained organized calendars to streamline office operations.
- Organized office files and customer records to ensure efficient information retrieval.
Sales Associate/Cashier
HomeGoods
Pelham, New York
09.2018 - 07.2019
- Delivered customer service and addressed product inquiries to enhance shopping experience.
- Operated cash registers and processed transactions to ensure accurate and efficient sales.
- Assisted with inventory restocking and coordinated daily store operations to maintain product availability.
Kitchen Aide Volunteer
SEBCO Senior Program
Bronx, New York
06.2016 - 03.2018
- Supported kitchen cook in meal preparation and food service for older adult programming, ensuring nutritious meals were provided.
- Helped maintain kitchen organization,cleanliness, and inventory readiness throughout service hours.
Education
GED -
Hostos Community College
Bronx, NY05-2026
Skills
- Food & beverage preparation
- Cash handling/ point of sale systems
- Skilled administrative duties
- Organization/ multitasking
- Problem solving & adaptability
- Team collaboration
- Attentive communicator
- Bilingual: English & Spanish
- Adaptability
Timeline
Team Member
Miss Madeleine French Bakery
11.2024 - 05.2025
Picker
Gap Inc. Warehouse
09.2022 - 04.2023
Office Assistant
Sunnyside Window Treatments
03.2021 - 08.2021
Sales Associate/Cashier
HomeGoods
09.2018 - 07.2019
Kitchen Aide Volunteer
SEBCO Senior Program
06.2016 - 03.2018
GED -
Hostos Community College