Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Sharac

Clarksville,TN

Summary

Experienced in quality control with a strong focus on providing actionable feedback to operations teams to improve processes, increase efficiency, and support overall company success. Skilled in identifying root causes, maintaining high standards, and collaborating across departments to drive continuous improvement and exceed performance goals. Brings a strong sense of curiosity and a continuous learning mindset to quickly adapt, solve problems, and contribute to process improvements across teams.

Overview

5
5
years of professional experience

Work History

ICQA Process Assistant

Amazon
10.2023 - Current
  • Identifies opportunities for improvement within existing processes and systems through continuous monitoring of key performance indicators.
  • Works closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Ensured a high-quality customer experience by implementing and maintaining quality measures that consistently delivered accurate and timely results.
  • Utilized data analysis to identify root causes of issues, implement effective process improvements, and consistently drive measurable results through strong ownership and follow-through.
  • Analyzed data trends, metrics and KPIs to detect potential ICQA issues.

Dock Manager

Ronnybrook Farms
04.2020 - 08.2022
  • Reviewed final order quantities prior to product shipment to ensure complete satisfaction of customer commitments
  • Analyzed data to provide actionable feedback that helped reduce operational costs and improve overall efficiency.
  • Verified incoming products and checked delivery quantities to maintain accurate inventory records
  • Marked stock with identification tags to outline product information for effective record keeping and safety measures
  • Maintained organized work areas to promote optimal productivity and safety standards.

Surgery Recovery Assistance
10.2021 - 09.2023
  • Assisted a limited-mobility parent with daily living needs in order to maintain the parent's self esteem and overall wellness
  • Provided transportation to scheduled appointments and assisted with leisurely activities throughout the recovery
  • Aided in safe mobility support to help parent navigate personal and public spaces
  • Prepared daily health reports and maintained all medical related documentation.

Education

Bachelor of Arts - Criminal Justice

Dutchess Community College
Poughkeepsie, NY
12.2018

Skills

  • Problem Solving
  • Ownership
  • Adaptability
  • Quick Thinking
  • Teamwork
  • Deep Diving
  • Time Management
  • Quality Assurance

Timeline

ICQA Process Assistant

Amazon
10.2023 - Current

Surgery Recovery Assistance
10.2021 - 09.2023

Dock Manager

Ronnybrook Farms
04.2020 - 08.2022

Bachelor of Arts - Criminal Justice

Dutchess Community College