Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Contact
Education and Training
References
Timeline
Generic

Joshua Shaw

Roy,UT

Summary

Goal-driven Assistant Service Manager offering over 6- years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks.

Self-assured Loss Prevention Manager with a 12-year background in the loss prevention industry. Experience planning and implementing fundamental controls and processes to prevent loss in 40 stores in the Utah area.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Self Employed

Joshua Shaw
08.2024 - Current

Automotive car repairs while attending Weber State Police Academy Full-time awaiting completion of the course to obtain a career full time in Law Enforcement.

Assistant Service Manager

Young Mazda
08.2017 - 08.2024
  • Monitored technician performance and provided feedback on areas needing improvement.
  • Conducted regular meetings with technicians to discuss progress, performance issues.
  • Assigned tasks to technicians based on their skill level and experience.
  • Monitor daily and monthly gross, dollar per ro, and technicians flagged hours.

Senior District Loss Prevention Manager

Lowes Home Improvment
03.2012 - 07.2017
  • Conducted investigations into suspected internal and external theft cases.
  • Monitored store surveillance systems to identify potential shoplifting incidents.
  • Developed and enforced loss prevention policies, procedures, and standards for all stores.
  • Trained new employees on company security protocols and safety regulations.
  • Accounted for store cash through daily tallies and frequent audits.
  • Investigated shrink results outside acceptable ranges to determine causes and prevent recurrence.
  • Prepared security reports to document and log theft, accidents and safety violations.

Loss Prevention Specialist

Jcpennys
01.2010 - 03.2012
  • Monitored surveillance cameras to detect suspicious activity.
  • Provided training on loss prevention techniques to staff members at multiple locations.
  • Performed regular audits of store operations to ensure compliance with safety regulations.
  • Coordinated with local law enforcement agencies when necessary regarding criminal activities.
  • Investigate both Internal and External theft.

Private Investigator

Command Protection Sevices
10.2006 - 03.2010
  • Gathered evidence through interviews, research and observation.
  • Investigated cases involving missing persons, fraud, infidelity and other crimes.
  • Reviewed police reports and conducted background checks.
  • Interacted with law enforcement personnel to coordinate efforts on ongoing cases.

District Loss Prevention Investigator

Smiths Food And Drug
01.2005 - 03.2010
  • Investigate Internal and External theft.
  • Performed undercover operations in order to detect shoplifting, fraudulent returns, and other criminal activities.
  • Complete Reports, work with local Law Enforcement and Assist in organized retail theft crimes.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.

Education

Certi - Police Academy

Weber State University
Ogden, UT
05-2025

Certificate - Automotive Technology

DATC
09-2018

High School Diploma -

Clearfield High School
06-2004

Skills

  • External/Internal theft Investigations
  • Operational Improvements
  • Service planning
  • Database Administration
  • Leadership Development
  • Inventory Management
  • Staff Supervision
  • Workplace Safety
  • Policy and Procedure Enforcement
  • Relationship Building
  • Employee Training and Development

Accomplishments

  • Best Attendance
  • High Honor roll
  • perfect Clean Criminal record along with prefect clean driving record. No criminal history.

Certification

  • Private Investigations
  • Armed Security
  • Unarmed Security
  • Report Writing
  • Arrest control
  • Valuable contributions
  • Special weapons and Tactics

Languages

English
Native/ Bilingual
Spanish
Limited

Contact

West Haven, UT 84401

Education and Training

Kaysville, UT,other,Clearfield, UT,other

References

References available upon request.

Timeline

Self Employed

Joshua Shaw
08.2024 - Current

Assistant Service Manager

Young Mazda
08.2017 - 08.2024

Senior District Loss Prevention Manager

Lowes Home Improvment
03.2012 - 07.2017

Loss Prevention Specialist

Jcpennys
01.2010 - 03.2012

Private Investigator

Command Protection Sevices
10.2006 - 03.2010

District Loss Prevention Investigator

Smiths Food And Drug
01.2005 - 03.2010

Certificate - Automotive Technology

DATC

High School Diploma -

Clearfield High School
  • Private Investigations
  • Armed Security
  • Unarmed Security
  • Report Writing
  • Arrest control
  • Valuable contributions
  • Special weapons and Tactics

Certi - Police Academy

Weber State University
Joshua Shaw