Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Joshua Shaw

Concord,NC

Summary

Detail-oriented Auto/Moto Technician with over 10 years of experience in diagnosing and repairing complex systems. Strong skills in maintenance, safety compliance, and quality assurance, contributing to streamlined workflows and enhanced operational effectiveness. Current Machinist Apprentice with developing skills in addressing problems and driving continuous improvements with forward-thinking and creative approaches. Dependable, punctual and hardworking team player with desire to take on challenging new roles.

Overview

10
10
years of professional experience

Work History

Owner/Operator Technician

Shaw Auto Services
Kannapolis, NC
03.2016 - Current
  • Diagnosed and repaired automotive systems using advanced diagnostic equipment.
  • Conducted regular maintenance services, ensuring vehicle safety and performance.
  • Collaborated with team members to streamline repair workflows and enhance efficiency.
  • Trained junior technicians on best practices for diagnostics and repairs.
  • Implemented quality control measures to improve service reliability and customer satisfaction.
  • Resolved complex mechanical issues, enhancing overall operational effectiveness of the service department.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.

Lead Automotive Technician

Francos Transmission
Kannapolis, NC
07.2024 - 11.2025
  • Managed complex repair projects from initial diagnosis through to completion, demonstrating exceptional problem-solving abilities under pressure.
  • Conducted quality checks on completed transmissions to ensure optimal performance and reliability.
  • Conducted thorough road tests following completion of rebuilds to ensure optimal functionality before returning vehicles to clients'' possession.
  • Played a crucial role in maintaining a clean and organized work environment, contributing to overall shop productivity.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Developed strong relationships with suppliers, negotiating favorable pricing for parts and equipment purchases.
  • Rebuilt and repaired automatic and manual transmissions with precision and attention to detail.
  • Led a team of automotive technicians to consistently deliver high-quality workmanship and exceed customer expectations.
  • Investigated customer complaints to identify cause of malfunctions.

Service Technician

RickRak
Concord, NC
01.2019 - 07.2021
  • Performed maintenance on different categories and brands of motorcycles.
  • Dismantled and rebuilt engines to diagnose and repair problems.
  • Exhibited strong attention to detail in all aspects of repair work, preventing errors that could lead to costly rework or unsafe riding conditions.
  • Diagnosed and repaired electrical assemblies such as headlights, tail lights, starters and signal lights in accordance with DOT laws.
  • Enhanced customer satisfaction by providing timely and efficient motorcycle repairs and maintenance.
  • Used blueprints and technical instructions to make repairs to and replacements of motorcycle subassemblies such as brakes, forks, and transmissions.
  • Fabricated parts and components for repairs to motorcycle frame adding support and durability.
  • Conducted routine maintenance services to ensure optimal performance of motorcycles.

Education

High School Diploma -

Ashworth College
Norcross, GA

Skills

  • Blueprint reading
  • Machine setup
  • Quality control
  • Precision measuring
  • CNC programming
  • Part inspection
  • Raw materials handling
  • Hand and power tools
  • Safety compliance
  • Deburring techniques
  • Manual machining
  • Defect identification
  • Grinding and finishing
  • Maintenance and repairs
  • Welding and fabrication

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • 3D Printing
  • Designing and Printing 3D Models

Timeline

Lead Automotive Technician

Francos Transmission
07.2024 - 11.2025

Service Technician

RickRak
01.2019 - 07.2021

Owner/Operator Technician

Shaw Auto Services
03.2016 - Current

High School Diploma -

Ashworth College