Joshua Shuttleworth
Greenville,OH
Summary
Dynamic and results-driven professional with extensive experience at Whirlpool/Kitchenaid, excelling in team leadership and conflict resolution. Proven ability to enhance operational efficiency while training employees on new processes. Ensuring adherence to company policies and high-quality service standards.
Overview
20
20
years of professional experience
Work History
Groupleader Classic
Whirlpool/Kitchenaid
01.2025 - Current
- Running a safe and efficient lines
- Ensured that all employees were following company policies and procedures
- Trained Employees on new processes and procedures
- Resolved conflicts between team members
- Assist team as need through out day
Hand Mixer Group Leader
Whirlpool/Kitchenaid
06.2024 - 01.2025
- Running a safe and efficient lines
- Ensured that all employees were following company policies and procedures
- Trained Employees on new processes and procedures
- Resolved conflicts between team members
- Assist team as need through out day
New Gen Group Leader
Whirlpool/Kitchenaid
07.2020 - 06.2024
- Run a safe and efficient line
- Ensured that all employees were following company policies and procedures
- Trained Employees on new processes and procedures
- Resolved conflicts between team members
- Assist team as need through out day
- Keep track of employee Kronos in New Gen area
Sub Assembler
Whirlpool/Kitchenaid
05.2018 - 05.2020
- Checked painted parts before machined and put on line
- Machined parts to put on line
- Trained new employees
Back Up Group Leader Classic
Whirlpool/Kitchenaid
05.2019 - 07.2020
- Ensured that all employees were following company policies and procedures
- Trained employees on new processes and procedures
- Resolved conflicts between team members
- Work line where needed
Sub Assembler
Kellys
11.2017 - 05.2018
- Checked painted parts before machined and put on line
- Machined parts to put on line
Assistant Manager
ARG (Arby's)
09.2009 - 11.2016
- Managed a team of 10 or more employees in the day today operations of the store
- Created and implemented effective policies and procedures for the store
- Developed and maintained strong relationships with customers and suppliers
- Oversaw inventory management, ensuring accuracy and timeliness
- Monitored customer service, ensuring team members were providing highquality service
- Assisted with staff recruitment and training
- Made Employee Schedules
Shift Manager
ARG (Arby's)
09.2007 - 09.2009
- Trained and mentored new employees in proper customer service and operations techniques
- Resolved customer complaints and inquiries in a professional and timely manner
- Utilized POS system to process customer orders and reconcile endofday reports
- Cleaned Store
Fast Food worker
ARG (Arby's)
09.2006 - 09.2007
- Demonstrated expertise in working with customers in a friendly and efficient manner
- Proven ability to take orders quickly and accurately
- Skilled in food preparation, including cutting, slicing, and chopping
- Knowledgeable in food safety, sanitation, and hygiene standards
- Experienced in operating cash registers and handling money
- Ability to work in a fastpaced, highpressure environment
Education
High School Diploma -
Sesser-Valier High School
Sesser Illinois 05.2006
Skills
- Work in fast paced environment
- Work well under pressure
- Dedicated and Hard working
- Can use computer programs proficiently
- Great with Kronos
- Great team worker and builder
Timeline
Groupleader Classic
Whirlpool/Kitchenaid
01.2025 - Current
Hand Mixer Group Leader
Whirlpool/Kitchenaid
06.2024 - 01.2025
New Gen Group Leader
Whirlpool/Kitchenaid
07.2020 - 06.2024
Back Up Group Leader Classic
Whirlpool/Kitchenaid
05.2019 - 07.2020
Sub Assembler
Whirlpool/Kitchenaid
05.2018 - 05.2020
Sub Assembler
Kellys
11.2017 - 05.2018
Assistant Manager
ARG (Arby's)
09.2009 - 11.2016
Shift Manager
ARG (Arby's)
09.2007 - 09.2009
Fast Food worker
ARG (Arby's)
09.2006 - 09.2007
High School Diploma -
Sesser-Valier High School