Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Silva

Jacksonville

Summary

Versatile and dynamic, with a proven track record at Chick-fil-A for enhancing kitchen efficiency and mastering recipe execution. Skilled in multitasking and organization, I excel in fast-paced environments. Expert in cleaning procedures and student relations, I bring both hard and soft skills to elevate team performance.

Overview

5
5
years of professional experience

Work History

Back of House Team Member

Chick-fil-A
08.2024 - Current
  • Prepared food and drinks while following safe food handling procedures.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Unloaded and stocked kitchen supplies.
  • Maintained and sanitized service stations, prep areas, and countertops.

Student Assistant

Florida State College at Jacksonville
08.2023 - 08.2024
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Helped students of FSCJ North campus with anything they needed
  • Assisted advisors on tasks
  • Set up college events

Cashier

McDonald's
05.2021 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Courtesy Clerk

Ralphs Grocery
08.2019 - 05.2020
  • Assisted customers with large purchases by carrying items to vehicles.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.

Education

Associate of Arts - General Education

Florida State College
Jacksonville, FL
05-2025

High School Diploma -

Orange Glen High School
Escondido, CA
06-2020

Skills

  • Cleaning procedures
  • Recipe execution
  • Ingredient selection
  • Knife skills
  • Student relations
  • Returns processing
  • Product restocking
  • Drawer balancing
  • Multitasking and organization
  • Grocery bagging
  • Stock replenishment
  • Loading and unloading carts

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Back of House Team Member

Chick-fil-A
08.2024 - Current

Student Assistant

Florida State College at Jacksonville
08.2023 - 08.2024

Cashier

McDonald's
05.2021 - 04.2023

Courtesy Clerk

Ralphs Grocery
08.2019 - 05.2020

Associate of Arts - General Education

Florida State College

High School Diploma -

Orange Glen High School

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Joshua Silva