Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Simms

St. Louis,MO

Summary

Logical, creative, and detail-oriented customer service representative with a proven record of exceptional customer service including providing care to elderly patients.

Overview

8
8
years of professional experience

Work History

Trainer/Bud Trimmer

Vibe Cannabis
Saint Louis, MO
05.2023 - 05.2026

Cannabis Trainer

Trained new hires on trimming techniques and compliance protocols to enhance product quality and safety.

Educated new employees on company policies and procedures to ensure compliance and operational consistency.

Cannabis Processing: Hand Trimming, Machine Trimming, Bucking, Curing, Packaging

Compliance & Safety: State Cannabis Regulations, METRC Tracking, Sanitation Protocols, OSHA Standards

Tools & Equipment: Trimming Machines, Scales, Labeling Systems, PPE Usage

Production Efficiency: Time Management, Quality Control, Workflow Optimization

Maintained a clean and organized work environment, adhering to all safety and hygiene protocols.

Accurately recorded weights and batch information in compliance with METRC tracking requirements.

Ensure all work areas meet sanitation and safety standards, passing all internal and state inspections.

Cannabis Trimmer

Delivered hands-on product demonstrations to enhance customer service skills.

Training & Leadership: Onboarding, SOP Development, Skills Coaching, Team Supervision

Maintained a clean and organized work environment, adhering to all safety and hygiene protocols.

Stocking Associate

Delistar
Saint Louis, MO
07.2022 - 05.2023
  • Performed general stocking duties on a daily basis including storing and stocking products on shelves.
  • Moved, handled, and transported finished products, materials, or supplies to other departments by utilizing carts.
  • Followed safety policies and procedures, and encouraged colleagues to do the same.
  • Received incoming inventory and moved inventory as required.
  • Responsible for pulling and picking products as directed.
  • Worked in the sortation area to pack cases.
  • Prepared orders for shipment.
  • Sorted, scanned, and stacked packages on pallets.
  • Responsible for preparing customer orders so that they were ready for delivery.
  • Used technology like scanners, computers, and handheld printers.
  • Sorted packages onto pallets and used a handheld electronic scanner to scan packages.
  • Manually wrapped pallets with shrink-wraps and used a pallet jack.

Security

Best Crowd Management
Saint Louis , MO
05.2021 - 01.2022
  • Conducted regular patrols to identify potential security risks and hazards.
  • Responded to alarms and incidents, assessing situations and taking appropriate action.
  • Monitored premises to ensure safety and security for employees and visitors.
  • Responded quickly to emergency situations and provided assistance as needed.
  • Observed activities on surveillance cameras to detect suspicious behavior or criminal acts.

Transportation Assistant

Express Medical Transporters
Saint Louis, MO
01.2020 - 03.2020
  • Established safe, secure, and friendly environment for passengers, contributing to positive travel experiences.
  • Secured each passenger with lap and shoulder belts, enhancing safety throughout the journey.
  • Secured each wheelchair or stretcher using 4-point tie-downs, ensuring stability and safety during transport.
  • Assisted patients onto a wheelchair or stretcher that was in a locked, stable position and ensured patients were properly secured.
  • Assisted with loading and unloading of passengers.
  • Maintained proper licensing and training as mandated by management.
  • Responded effectively to daily operational changes.
  • Alerted Site Supervisor of any problems so they could navigate the proper channels.

Sortation Associate

Amazon
Saint Louis, MO
05.2018 - 05.2019
  • Inspected incoming products for quality and proper labeling before sorting.
  • Sorted packages accurately to ensure efficient delivery processes.
  • Sorted packages into delivery routes by factors such as size, weight and destination.
  • Verified shipping information against customer orders for accuracy.
  • Utilized portable scanner to mark items delivered to residences and businesses, keeping records current and accurate.

Education

High School Diploma -

Grand Center Arts Academy
Saint Louis, MO
05-2016

Skills

  • Customer service
  • Communication skills
  • Time management
  • Adaptability
  • Cannabis compliance
  • Quality control
  • METRC tracking

Timeline

Trainer/Bud Trimmer

Vibe Cannabis
05.2023 - 05.2026

Stocking Associate

Delistar
07.2022 - 05.2023

Security

Best Crowd Management
05.2021 - 01.2022

Transportation Assistant

Express Medical Transporters
01.2020 - 03.2020

Sortation Associate

Amazon
05.2018 - 05.2019

High School Diploma -

Grand Center Arts Academy
Joshua Simms