Joshua Simpson
Phoenix,AZ
Summary
Joshua is currently a Garage door installer running his own business. With extensive knowledge and hands on experience in residential and custom garage door installation. He was a Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. He has prior experience in project manager and estimator within the tile flooring industry tile, marble and granite installation as an installer and a helper. Joshua has knowledge in basic drywall repairs and basic electrical home systems. Joshua is CAT Scale certified and certified for installation and repair of the United States boarder cameras. He is experienced with the pipelines for cathodic protection. Joshua has been in the service technician industry for 20 years. He has experience in automotive repair, motorcycle, jet-ski, snowmobile, and side by side diagnostics and repair in complete mechanical and electrical systems.
Overview
13
13
years of professional experience
Work History
Feild Supervisor/Garage Door Installer
A-1 Garage Door Services
Phoenix, AZ
10.2021 - 12.2023
- Directed and supervised team of 15 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Responded to customer questions regarding products, prices and availability.
Garage Door Installer
Lodi Garage Doors And More
Phoenix, AZ
07.2021 - 10.2021
- Inspected existing garage doors and hardware to determine the best installation approach.
- Provided customers with detailed information on product features, benefits and warranties.
- Measured and marked areas for door installation.
- Installed new garage doors, openers and related components such as springs, cables and rollers.
Garage Door Installer
A-1 Garage Door Services
Phoenix, AZ
01.2020 - 07.2021
- Inspected existing garage doors and hardware to determine the best installation approach.
- Provided customers with detailed information on product features, benefits and warranties.
- Measured and marked areas for door installation.
- Installed new garage doors, openers and related components such as springs, cables and rollers.
- Adjusted tension on springs to ensure proper operation of the door system.
- Tested safety mechanisms to verify they were functioning correctly.
- Programmed remotes and keypads for customer use.
- Replaced worn or broken parts including hinges, tracks, pulleys, locksets.
Warehouse Manager
Mexi-tile
Phoenix, AZ
05.2017 - 01.2020
- Ensured that all orders were accurately fulfilled in a timely manner.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Resolved customer complaints related to product quality or delivery issues.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Negotiated contracts with suppliers for material procurement needs.
- Communicated regularly with other departments regarding supply chain activities.
- Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Established and maintained good relations with customers, vendors, and transport companies.
Project Manager/ Estimator
Sun Country Floors
Mesa, Arizona
03.2016 - 05.2017
- In this position Joshua handles the job from start to finish
- He reviews bid invites, creates blue prints, analyze blue prints, creates estimates, manually measures the job sites and communicates with general contractors
- Joshua is the job liaison solving any unforeseen problems and communicates with all involved parties including the client
- Joshua was also in charge of scheduling the installers to complete the project
- The clients and architects seek his expertise and collaboration with decisions on material usage and layouts.
Technician's Assistant
Accurate Corrosion Control
12.2014 - 03.2016
- Install and maintain electrical equipment within the cathotic protection system, survey power plants, survey pipelines along the right-a-ways, repair and or replace rectifiers, pothole pipes, dig trenches, install conduit, backfill trenching properly, drive materials and equipment out to corresponding jobsites and
- Operate equipment needed for jobs
- (mini excavators, skid steers, bob cats, trenchers, hydro-vac trailers)
Tile Setter Helper and Apprentice
HJ TILE
01.2014 - 12.2014
- Granite Installer, tile setter, grouter, finisher- assisted the tile setter in tear outs, lay outs, prepping of jobs, mixing materials, making cuts, installing tile, marble and granite and come back to finish the product; grout, clean, and seal the final product
- Along with minor sales and marketing to reach out to new cliental.
Tile Setter Helper
Exact Tile
Chandler, Arizona
11.2013 - 01.2014
- Assisted the tile setters with layouts of flooring, prepping job sites, mixing materials for the setters and making tile, marble and granite cuts
- Joshua also mastered the ability to grout the finished setting project.
Service Technician
Fairbanks Services
06.2011 - 11.2013
- Responsible for trouble shooting, repairing, maintaining and installing small scales and truck scales, imaging cameras on the United States boarder crossings, T3 scooter systems and Genie lifts
- He is also responsible for driving the class B semi-truck to job sites where it is needed
- Joshua operated an overhead hoist system to load and unload the weights in the box of the truck.
Education
MMI - Motorcycle Technician Program (825 hours); HonTech Program(600 hours); K-Tech Program(300 hours); F.A.S.T Program (300 hours); YamaPro Program (300 hours);Service Department Operations(75 hours). Recognized qualifications Honda Certificates available upon request; Kawasaki Back To basics Videos, Suzuki MTM Tech upgrade videos, Yamaha Bronze Certifications and Dynojet Operations Seminar 1.
Motorcycle Mechanics Institute
Phoenix, Arizona09.2010
High school diploma -
Deer Valley High School
Glendale, Arizona05.2008
Skills
- Customer service
- Management of man power
- Thinking outside of the box
- People person/ communication
- Computer skills
- Microsoft office
- MIXING
- IMAGING
- TRENCHING
- BOARDER
- T3
- T-carrier
- Process Improvement
- Operations Management
- Staff Management
- Goal-Oriented
- Training and mentoring
- Project Management
- Employee Motivation
- Process Monitoring and Improvement
Languages
English
References
- Mike Wood, Co-worker, friend, 602-509-7377, Accurate Corrosion Control Inc.
- Margarito Ballez, Co-worker, 602-214-1764, Accurate Corrosion Control Inc., Margarito has been a subcontractor that I have worked with for the past year.
- Joe Simpson, Former employer/ Father, 602-550-3493, HJ Tile
- Carl Abe, Co-worker at previous employers, 602-292-3658, HJ Tile
Affiliations
- In his free time Josh often spends his time amongst his growing family, 12 year old son, 9 month old son, wife of 2 years.
- Recently took Blacksmithing classes to further education on bladesmithing
- Owning an off grid ranch has given me the drive to learn new skills quickly, from framing, to plumbing, to electrical, including solar and wind catchment.
Timeline
Feild Supervisor/Garage Door Installer
A-1 Garage Door Services
10.2021 - 12.2023
Garage Door Installer
Lodi Garage Doors And More
07.2021 - 10.2021
Garage Door Installer
A-1 Garage Door Services
01.2020 - 07.2021
Warehouse Manager
Mexi-tile
05.2017 - 01.2020
Project Manager/ Estimator
Sun Country Floors
03.2016 - 05.2017
Technician's Assistant
Accurate Corrosion Control
12.2014 - 03.2016
Tile Setter Helper and Apprentice
HJ TILE
01.2014 - 12.2014
Tile Setter Helper
Exact Tile
11.2013 - 01.2014
Service Technician
Fairbanks Services
06.2011 - 11.2013
MMI - Motorcycle Technician Program (825 hours); HonTech Program(600 hours); K-Tech Program(300 hours); F.A.S.T Program (300 hours); YamaPro Program (300 hours);Service Department Operations(75 hours). Recognized qualifications Honda Certificates available upon request; Kawasaki Back To basics Videos, Suzuki MTM Tech upgrade videos, Yamaha Bronze Certifications and Dynojet Operations Seminar 1.
Motorcycle Mechanics Institute
High school diploma -
Deer Valley High School