Joshua Singer
Graniteville,VT
Summary
Dynamic Road Technician with a proven track record at Northern Toyota Lifts, excelling in quality control and customer satisfaction. Skilled in maintenance and repair, I effectively trained new technicians while demonstrating strong leadership and decision-making abilities. Committed to enhancing equipment performance and ensuring compliance with safety procedures.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Road Technician
Northern Toyota Lifts
Williston, Vermont
04.2023 - Current
- Managed quality control and maintained high level of customer satisfaction.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Negotiated with vendors and suppliers to source replacement parts.
- Updated logs and job reports for completed and pending service calls at shift end.
- Trained new technicians in the proper use of tools, materials and techniques related to road maintenance activities.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Contacted customers prior to date of scheduled installation to verify appointment.
- Disassembled and repaired damaged sections and fabricated replacements.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
Assistant Manager
VIP Tire Service
Winooski, VT
08.2022 - 04.2023
- Supervised daily operations including scheduling shifts, assigning duties.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Managed customer service inquiries and complaints in a timely manner.
Road Technician
Northern Toyota Lifts
Burlington, VT
10.2020 - 08.2022
- Managed quality control and maintained high level of customer satisfaction.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Negotiated with vendors and suppliers to source replacement parts.
- Updated logs and job reports for completed and pending service calls at shift end.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Contacted customers prior to date of scheduled installation to verify appointment.
- Disassembled and repaired damaged sections and fabricated replacements.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
Machine Operator
Carter Machinery
Marshfield, VT
10.2020 - 10.2021
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Lubricated parts and performed minor maintenance to improve machine function.
- Verified production orders prior to starting set-up.
- Prepared machine for production processes by equipping with required tools and parts.
Shift Manager
Dominos
Montpellier, VT
09.2017 - 09.2019
- Take orders, prep and prepare orders
- Handle disputes
- Opened/closed store
- Handled cash outs and counting at end of day
- Made deposits
Mechanic
Poulin Auto
Barre, VT
08.2017 - 12.2017
- Fixed small mechanical issues
- Routine maintenance
- Tire rotation and swaps
- Electrical diagnostics
- Repairs
Driver
Josh Singer, Poulin Auto
Barre, VT
02.2016 - 08.2016
- Deliver and pick up vehicles from auction
- Bidding and selling Cars
Mechanic
Ayers Auto
Barre, VT
05.2015 - 10.2015
- Performed small repairs, oil changes and tire rotations
- Detail and deliver cars
- Small body repairs
Sale Associate
Staples
Barre, VT
01.2015 - 08.2015
- Cashier and restocking with inventory
- Help customers locate products and information
Mechanic
East Barre Auto Sales
Barre, VT
07.2013 - 08.2014
- Performed small repairs, oil changes and tire rotations
- Lot porter and cleaning
- Lot maintenance and upkeep of landscape
Education
Associate of Occupational Studies Degree - Automotive Technology
Universal Technical Institute of Arizona Inc
Avondale, AZ08.2017
High School Diploma -
Spaulding Union High School
Barre, VT06.2015
Skills
- Customer interaction
- Document preparation
- Organized
- Quick learner
- Strong work ethic
- Excellent communication skills
- Maintenance & repair
- Multitasking
- Decision-making
- Supervision & leadership
- Team player
- Deadline compliance
- Quality control
- Problem diagnosis
- Systems maintenance and upkeep
- Vehicle inspections
- OSHA
- Safety procedures
Certification
Computer Literate AWARDS UTI Director’s Honor List CERTIFICATIONS EPA Certified Section 609
Timeline
Road Technician
Northern Toyota Lifts
04.2023 - Current
Assistant Manager
VIP Tire Service
08.2022 - 04.2023
Road Technician
Northern Toyota Lifts
10.2020 - 08.2022
Machine Operator
Carter Machinery
10.2020 - 10.2021
Shift Manager
Dominos
09.2017 - 09.2019
Mechanic
Poulin Auto
08.2017 - 12.2017
Driver
Josh Singer, Poulin Auto
02.2016 - 08.2016
Mechanic
Ayers Auto
05.2015 - 10.2015
Sale Associate
Staples
01.2015 - 08.2015
Mechanic
East Barre Auto Sales
07.2013 - 08.2014
Associate of Occupational Studies Degree - Automotive Technology
Universal Technical Institute of Arizona Inc
High School Diploma -
Spaulding Union High School
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