Mitchell Garza
Chicago,IL
Summary
Proficient service technician bringing several years of experience and expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards.
Overview
19
19
years of professional experience
Work History
Road Technician
Atlas Toyota
Chicago, IL
02.2019 - 09.2023
- Conducted regular safety checks of all equipment used in the course of work duties.
- Utilized welding techniques to repair.
- Replaced worn out parts with new ones provided by suppliers.
- Maintained records of all completed maintenance tasks on a daily basis.
Service Technician
Alta Equipment Company
Chicago, IL
01.2015 - 02.2019
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Troubleshot electrical circuits using schematics and diagrams.
Service Technician/Customer Service Manager
Metro Life Truck
Chicago, IL
02.2005 - 07.2015
- Responded quickly to emergency calls from clients needing immediate assistance.
- Trained new team members on service processes to increase productivity.
- Set up and operated mechanical and manual tools and equipment.
- Maintained certifications and completed training on systems and components.
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
Education
High School Diploma -
Leo High School
Chicago, IL08-1998
Skills
- Vehicle Maintenance
- Hazardous Materials Handling
- Heavy Equipment Operation
- Time management abilities
- Problem-solving aptitude
- Multitasking
- Team building
- Customer Service
- Technical Support
- Maintenance and repair
- Heavy Lifting
Timeline
Road Technician
Atlas Toyota
02.2019 - 09.2023
Service Technician
Alta Equipment Company
01.2015 - 02.2019
Service Technician/Customer Service Manager
Metro Life Truck
02.2005 - 07.2015
High School Diploma -
Leo High School
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