Joshua Singman
Queens,NY
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Server
Kaieteur Restaurant
08.2021 - 08.2023
- Serving food and beverages while maintaining high quality formal table service to over 100+ customers daily
- Organized large parties reservations and special requests efficiently and accurately
- Ensured proper presentation and preparation of food products and beverages in appealing way
- Resolved complaints quickly and efficiently while keeping customer’s best interests in mind.
- Skilled at working independently and collaboratively
- Self-motivated, with strong sense of personal responsibility
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Consultant
Wireless Matrix Verizon
01.2020 - 02.2021
- Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features
- Handle all administrative aspects of sale including: completing customer contracts
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information
- Increased overall revenue sales through effective salesmanship and great negotiation skills
Maintenance Technician
Equinox
11.2016 - 09.2019
- Delegate task to team and saw to it that task were completed in a timely manner
- Used problem-solving skills to alleviate issues efficiently with minimal supervision
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance
- Followed safety protocols to minimize workplace accidents
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment
- Monitored and documented work performance in maintenance logs in compliance with company guidelines
Education
High School Diploma -
The School For Legal Studies
Brooklyn, NY06.2012
Skills
- Proficient in
- MS Word, Power Point, and Internet Savvy
- Consulting with Customers
- 3D Visualization
- Post-Sales Support
- Regulatory Compliance
- Negotiation Tactics
- Online Chat
Timeline
Server
Kaieteur Restaurant
08.2021 - 08.2023
Sales Consultant
Wireless Matrix Verizon
01.2020 - 02.2021
Maintenance Technician
Equinox
11.2016 - 09.2019
High School Diploma -
The School For Legal Studies
Similar Profiles
Kimberly LalKimberly Lal
Restaurant Waitress/Mixologist at Faith's Kaieteur Inc.Restaurant Waitress/Mixologist at Faith's Kaieteur Inc.
Helen De MeioHelen De Meio
Waiter at Avalon Restaurant and Bowery RestaurantWaiter at Avalon Restaurant and Bowery Restaurant
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Scott BackmanScott Backman
Delivery Driver at OntacDelivery Driver at Ontac
Maryam EsheshMaryam Eshesh
Receptionist at Elite AmenitiesReceptionist at Elite Amenities