Joshua Sookraj
Bronson,Florida
Summary
Talented cable technician at building relationships with customer and solving problems. Remarkable work ethic with a solid career history of working with cable and fiber optic. Skillful in troubleshooting with top notch repair knowledge.
Overview
11
11
years of professional experience
Work History
CTT3 Home Life Field Service Technician
Cox Communications
Gainesville, FL
02.2022 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment and maintained quality assurance and customer satisfaction.
- Tested cables such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Installed and configured new equipment and systems according to company standards.
- Operated hand tools and power equipment according to company safety procedures.
- Handled customer inquiries and suggestions courteously and professionally.
Assistant Meat Manager
Publix
08.2013 - 01.2021
- Exceeded sales goals by 17.97% and accomplished business objectives by inspiring staff and promoting target products.
- Proficient using various tools, technology, and reports to help meet standards, drive sales, and make business decisions (e.g., SC Workbench, Chain Track, Oasis, Automated Replenishment etc.).
- Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
- Built customer loyalty and retention by delivering excellent service.
- Schedules associates in accordance with department guidelines to meet department productivity.
- Trained meat department employees and supervised product placement, rotation, signage and display activities to foster positive customer experience.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods
Education
High school Diploma -
Schenectady High School
Schenectady, NY05.2013
Skills
- Diagnose and Troubleshooting
- Computer Skills
- Devise Installation
- Problem Solving
- Customer Relations
- Leadership
Timeline
CTT3 Home Life Field Service Technician
Cox Communications
02.2022 - Current
Assistant Meat Manager
Publix
08.2013 - 01.2021
High school Diploma -
Schenectady High School