Overview

Work History

Education

Skills

Timeline

Joshua Soriano

Winter Springs,FL

Overview

years of professional experience

Work History

Laundry Services

Advent Health Winter Park

Winter Park

10.2022 - Current

Management of Inventory, Use of Usage Monitoring Software, Communication with Management on Productivity Needs
Gained strong leadership skills by managing projects from start to finish.
Proven ability to develop and implement creative solutions to complex problems.
Identified issues, analyzed information and provided solutions to problems.

Rental Associate

AutoNation Toyota Winter Park

Winter Park

04.2021 - 10.2022

Creation and Management of minimum 300 Contracts per month, Management of 100+ rental vehicles
Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Coordinated vehicle maintenance schedules with service department, minimizing downtime for rental fleet availability.
Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
Implemented new policies to improve the efficiency of the rental process, resulting in reduced wait times for customers.
Helped train new staff on company policies, procedures and standards, boosting productivity.

Store Protection Specialist

Ross Stores

Casselberry

09.2020 - 04.2021

Trained new Store Protection Specialists on company policies, procedures, and best practices for maintaining a secure retail environment.
Enhanced overall store safety by maintaining up-to-date knowledge about local crime trends and adjusting loss prevention strategies accordingly.
Conducted daily store walk-throughs to identify potential security risks.
Promoted to Full-Time Mobile Store Protection Specialist within 7 months
Reduced instances of theft by implementing effective loss prevention strategies and training staff on awareness measures.

EPathways Intern

Seminole County Public Schools

Lake Mary

11.2019 - 03.2020

Collected, arranged, and input information into database system.
Managed approximately a minimum of 3 ongoing projects per week.
Improved office organization by implementing efficient filing systems and procedures.
Demonstrated adaptability by adjusting quickly to changes in assignments or priorities within the internship program.
Solved problems proactively, using creative thinking skills to develop innovative solutions.
Helped meet changing demands by recommending improvements to business systems or procedures.

Front Office Intern

Team Solutions Dental Lab

Sanford

06.2019 - 08.2019

Operated multi-line telephone system to answer and direct high volume of calls.
Safeguarded sensitive information by adhering to strict confidentiality protocols regarding personal and financial client data.
Supported office staff by completing various administrative tasks such as data entry, scheduling appointments, and handling mail distribution.
Handled challenging situations involving disgruntled customers tact diplomacy ultimately resolving issues satisfaction both parties involved.