JOSHUA SOTO
Sr Mechatronics And Robotics Technician
Marana,US
Summary
Results-driven Maintenance Technician with 3 plus years of experience leading teams and optimizing maintenance operations in high-demand, fast-paced environments. Proven track record of reducing downtime, improving team productivity, and driving operational excellence. Skilled in technical diagnostics, system repair, and preventive maintenance, with a strong emphasis on safety compliance and workflow efficiency.
Recognized as a national field trainer, traveling across multiple sites to mentor technicians, reinforce safety protocols, and elevate performance through hands-on training and leadership. Adaptable, dependable, and committed to delivering consistent, high-quality results in dynamic settings.
Overview
6
6
years of professional experience
Work History
Senior Mechatronics and Robotics Tech
CBRE - Amazon Account
12.2021 - Current
- Safety-Oriented Leader – Served as Safety Ambassador, enforcing Amazon protocols and fostering a zero-incident culture through training and proactive hazard mitigation.
- Team Development – Recognized as a top technician for leadership and mentorship; led training programs and supervised multi-floor maintenance teams.
- Project & Operations Management – Launched a new Amazon site and led strategic projects to boost workflow efficiency, team productivity, and operational alignment.
- Technical Expertise – Diagnosed and repaired complex mechanical and pneumatic systems; applied root cause analysis to reduce downtime and improve reliability.
- Customer-Focused Problem Solver – Delivered prompt, expert support to enhance customer satisfaction and minimize disruptions.
Maintenance Technician
FLSmidth
09.2021 - 12.2021
- Installed high-end, comfort-focused equipment tailored to individual customer needs.
- Delivered personalized solutions that improved home functionality and customer satisfaction.
- Collaborated with customers to align installations with their lifestyle preferences.
- Ensured smooth setup and reliable performance of complex systems.
- Resolved installation issues efficiently to stay on schedule and exceed expectations.
- Trained customers on system use and maintenance for lasting comfort and usability.
Installation Technician
Tucson Rolling Shutters and Screens
04.2019 - 08.2021
- Installed high-end, comfort-focused equipment tailored to individual customer needs.
- Delivered personalized solutions that enhanced home functionality and customer satisfaction.
- Collaborated with customers to align installations with their lifestyle preferences.
- Ensured smooth setup and reliable performance of complex systems.
- Resolved installation issues efficiently to stay on schedule and exceed expectations.
- Trained customers on system use and upkeep for lasting comfort and usability.
Education
Level 1 Certificate - Automated Industrial Technology (AIT) Program
Pima Community College
Tucson, AZSkills
- Troubleshooting and maintaining Intelligrated and Hytrol conveyor systems, ensuring minimal downtime and optimal performance
- Six Sigma principles and root cause analysis to drive continuous improvement and resolve recurring issues efficiently
- Developed and implemented preventive maintenance programs, including 5S practices, SOPs for vehicle operations, and blitz repair procedures
- Designed and delivered targeted training programs based on skill gap assessments to enhance team performance and technical capabilities
- Led performance improvement initiatives, resulting in increased operational efficiency and reduced equipment failures
- Trend analysis based off metrics, implement corrective actions, and support data-driven decision-making
Timeline
Senior Mechatronics and Robotics Tech
CBRE - Amazon Account
12.2021 - Current
Maintenance Technician
FLSmidth
09.2021 - 12.2021
Installation Technician
Tucson Rolling Shutters and Screens
04.2019 - 08.2021
Level 1 Certificate - Automated Industrial Technology (AIT) Program
Pima Community College
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