Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joshua Spencer

Machias,NM

Summary


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Manager

Crows Nest Shops LLC
06.2019 - Current

Maintained day to day operations of a diverse business model requiring knowledge across different departments as well as a high degree of cognitive flexibility. Responsibilities included administrative functions & a strong emphasis on customer service.

Manager

It, LLC - The Video Game, UPS & EBay Store
05.2010 - 06.2019

Assisted in the growth of the business transitioning into a larger physical space as well as expanding the diversity of products & services offered.

  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Bachelor of Arts - Psychology & Community Studies

University of Maine At Machias
Machias, ME
05-2012

Skills

  • Business administration
  • Customer service
  • Operations management
  • Complex Problem-solving

Accomplishments

Voted 2014 Employee of the Year by the Machias Bay Area Chamber of Commerce

Timeline

Manager

Crows Nest Shops LLC
06.2019 - Current

Manager

It, LLC - The Video Game, UPS & EBay Store
05.2010 - 06.2019

Bachelor of Arts - Psychology & Community Studies

University of Maine At Machias
Joshua Spencer