Joshua Stearns
Summary
Accomplished Barkeep, with a proven track record of guest satisfaction, and the ability to handle high volume while not sacrificing quality. Known for excellent guest service , expert mixology, and uncompromising service standards. Mentored staff in bartending techniques and guest service. Skilled in P.O.S. systems and adept at fostering loyal clientele. Formerly V.I.P. and Lead Bartender at The Bluewater Resort and Casino, Lead Bartender and M.O.D. at the Boathouse Grill. Experienced with crafting unique cocktails and creating a welcoming bar atmosphere.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
Arizona Rebel Republic
01.2025 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
Lead Bartender
The Boathouse Grill
10.2020 - 12.2024
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Coordinated with event planners to design custom drink menus for private parties, ensuring a memorable experience tailored to the clients'' preferences.
- Mentored junior bartenders in advanced mixology techniques, elevating their skills within the industry''s competitive landscape.
Bartender
Bluewater Resort and Casino
04.2012 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Education
No Degree - Education Ongoing
School of Hard Knocks
Planet EarthBachelor of Arts - Theater Arts
University of Evansville
Evansville, INSkills
- Expert Mixology
- Customer service expertise
- Professional service standards
- Upselling strategies
- Clear and effective communication
- Responsible alcohol service
- Familiarity with POS Systems and cash handling
- Employee coaching
Certification
- Alcohol Server Certificate – StateFoodSafety.com
- Food Handler's Permit - StateFoodSafety.com
- CPR/AED Certification
Timeline
Bartender
Arizona Rebel Republic
01.2025 - Current
Lead Bartender
The Boathouse Grill
10.2020 - 12.2024
Bartender
Bluewater Resort and Casino
04.2012 - 03.2020
No Degree - Education Ongoing
School of Hard Knocks
Bachelor of Arts - Theater Arts
University of Evansville
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