JOSHUA STEVENS
Murrells Inlet,SC
Summary
Results-oriented professional with extensive experience in the hospitality and electrical fields. Demonstrates strong problem-solving abilities and attention to detail, effectively managing tasks to enhance customer satisfaction and ensure safety compliance. Dedicated to fostering teamwork and delivering high-quality service.
Overview
18
18
years of professional experience
Work History
Bartender
Neal and Pam's
Surfside Beach, SC
10.2024 - Current
- Mixed and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted guests in selecting drinks and provided recommendations based on preferences.
- Operated cash register and processed transactions accurately for customer purchases.
- Adhered to safety regulations and responsible alcohol service guidelines at all times.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Electrician Top Helper
Garland Electrical Services
Radford, Virginia
01.2023 - 10.2024
- Assisted Electrician in installing, maintaining and repairing electrical wiring, fixtures and equipment.
- Resolved issues with existing systems and replaced malfunctioning parts.
- Read blueprints or technical diagrams when necessary to complete jobs accurately.
- Organized materials needed for the job including wire, conduit and fittings.
- Performed minor repairs such as replacing broken switches, outlets and fuses.
- Inspected electrical systems to identify hazards, defects or the need for adjustment or repair.
- Participated in training sessions to enhance electrical knowledge and skills.
Electrician Helper
Electric Supply Company
Charleston, South Carolina
10.2021 - 01.2023
- Assisted electricians with installations and repairs of electrical systems.
- Followed safety protocols to minimize risks during electrical work.
- Collaborated with team members to troubleshoot electrical issues effectively.
- Worked in team-based environment to accomplish projects.
- Kept work areas clean, neat, and free of hazards.
- Installed new electrical components, fixtures, and motors.
- Adhered to company standards and OSHA regulations for work site safety.
Beer Garden Manager
The Claw House
Murrells Inlet, SC
10.2015 - 09.2021
- Trained staff on beer selections and proper serving techniques.
- Performed inventory control activities such as ordering supplies, tracking deliveries, and verifying invoices.
- Collaborated with local breweries for exclusive partnerships and events.
- Conducted staff meetings to discuss beer trends and promotions regularly.
- Maintained an up-to-date list of available beers in order to inform customers about current selections.
- Analyzed sales data to identify opportunities for expanding the beer selection and optimize shelf space utilization.
- Researched new products in order to keep up with industry trends and offer customers unique options.
- Provided customers with expert advice on different types of beers, styles, and food pairings.
Server
Shuckers Raw Bar
Myrtle Beach, SC
07.2014 - 10.2015
- Provided excellent customer service in a fast-paced dining environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Managed multiple tables while maintaining high service standards.
- Processed customer orders efficiently using point-of-sale systems.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Bar Manager
Sharkeys wing and rib joint
Radford, VA
06.2007 - 05.2014
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Trained and mentored bartenders on drink preparation and customer service.
- Created a welcoming atmosphere by engaging with customers regularly.
- Supervised cash handling procedures during busy shifts to ensure accuracy.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
Education
General studies -
Mountain Mission School
Grundy, VaSkills
- Punctual
- Customer Service
- Problem solving
- Point of sale systems
- Organization
- Positive attitude
- Inventory management
- Team collaboration
- Effective communication
- Attention to detail
- Compliance adherence
References
- Name: Carson Richardson
- Title: General Manager
- Company: Neal and Pam's
- Address: 20 Ocean Blvd S. Surfside Beach, SC 29575
- Phone: 843-238-1013
- Carson is my direct supervisor at Neal and Pam's
- Name: Jen Momenee
- Title: Bar Manager
- Company: The Claw House
- Address: 4097 US-17 BUS Murrells Inlet, SC 29576
- Phone: 843-651-4415
- Jen was my direct supervisor for five years at The Claw
- Name: Leslie Paradiso
- Title: Owner
- Company: Sharkey's Wing and Rib Joint
- Address: 1202 E Main St Radford, VA 24141
- Phone:540-267-3434
- Leslie was the owner and my direct manager for over four years while I was at Sharkeys.
Timeline
Bartender
Neal and Pam's
10.2024 - Current
Electrician Top Helper
Garland Electrical Services
01.2023 - 10.2024
Electrician Helper
Electric Supply Company
10.2021 - 01.2023
Beer Garden Manager
The Claw House
10.2015 - 09.2021
Server
Shuckers Raw Bar
07.2014 - 10.2015
Bar Manager
Sharkeys wing and rib joint
06.2007 - 05.2014
General studies -
Mountain Mission School