To-Go Specialist
Mugshots Bar & Grill
06.2024 - 09.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.