Jackson Wright

• Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
• Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
• Collaborated with kitchen staff to ensure timely completion of all to-go orders.
• Operated cash register to accept cash, debit and credit card payments from customers.
• Handled cash transactions accurately, maintaining accountability for daily sales receipts.

• Directed guests around building and answered accessibility questions.
• Facilitated a great work atmosphere by collaborating and working well in teams with coworkers.
• Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
• Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
• Streamlined check-in/out processes for improved efficiency and reduced wait times.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Helped customers select merchandise by offering multiple product options fitting specific needs.
• Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
• Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
• Pushed and stocked product in multiple departments and consistently met time targets.

• Completed research, compiled data, and assisted in timely reporting.
• Assisted with preparing project-related reports, presentations and manuscripts.
• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Attended meetings and presentations to learn project details.

• Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
• Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
• Collaborated with kitchen staff to ensure timely completion of all to-go orders.
• Operated cash register to accept cash, debit and credit card payments from customers.
• Handled cash transactions accurately, maintaining accountability for daily sales receipts.

Received an offer while attending the Paulding College and Career Academy to come work as a Student Technical Aid during the 2020 United States Presidential Election.

Was responsible for maintain voter machine integrity by monitoring the physical red tag seal on the machine as well as troubleshooting any issues that may have occurred with the machine, the printer or the assigned key card.

• Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
• Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
• Worked in fast-paced environment with sense of urgency to serve guests quickly.
• Prepared food items according to recipe to drive quality and consistency.