Joshua Sweazy
Bethlehem,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Operations Manager
Saks OFF 5TH
05.2023 - 02.2024
- Increased manual orderfilling productivity from 23 UPH to 30 UPH by changing pathing and limiting items in manual pick locations.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Analyzed and reported on key performance metrics to senior management.
Operations Manager
Walmart.com
03.2019 - 01.2023
- Increased Team productivity YoY from 92% to 111% with all associated areas performing over 100% to standard.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Supervised daily operations of multi-million dollar E-Commerce operation.
- Implemented quarterly management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Shipping Area Manager
Walmart.com
04.2015 - 03.2019
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
Education
Associate of Applied Science - Criminal/Private Investigation
Berks Technical Institute
Reading, PA05.1998
Skills
- High-Pressure Environments
- Policy and Procedure Implementation
- Management
- Warehouse Operations
- KPI Tracking
- Problem-Solving
Accomplishments
- Increased On-Time delivery percentage from 87% in 2021 to 95% in 2022.
- Decreased the amount of Fulfillment Center late yard exits from 5% in 2021 to 0.6% in 2022.
- Bronze Star Medal Recipient
Timeline
Operations Manager
Saks OFF 5TH
05.2023 - 02.2024
Operations Manager
Walmart.com
03.2019 - 01.2023
Shipping Area Manager
Walmart.com
04.2015 - 03.2019
Associate of Applied Science - Criminal/Private Investigation
Berks Technical Institute