Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Joshua Thomas

Redmond

Summary

Store Manager with proven expertise in team development and conflict resolution at Blazing Bagels and McDonald's. Skilled in inventory management and financial oversight, resulting in enhanced operational efficiency and increased customer satisfaction. Committed to fostering a positive work environment and ensuring adherence to safety standards while delivering exceptional service.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Store Manager

Blazing Bagels
Bellevue
02.2025 - Current
  • Trained new employees and delegated daily responsibilities to enhance team efficiency.
  • Maintained clean, safe work environment by enforcing safety guidelines and protocols.
  • Accurately processed credit card transactions using POS software.
  • Resolved customer complaints and provided effective solutions to ensure satisfaction.
  • Managed inventory levels and ordered supplies to maintain optimal stocking levels.
  • Facilitated conflict resolution among employees to foster a positive work atmosphere.

Assistant Store Manager

McDonald's Restaurant
  • Supervised and trained a team of 10+ employees
  • Ensured food safety compliance and quality standards
  • Resolved customer complaints to improve satisfaction
  • Managed schedules and inventory ordering
  • Reduced operational costs by 10% through efficient planning
  • Monitored and ensured tills and safe for start-of-day and close-of-day accuracy
  • Conducted banking deposits and ensured all cash handling procedures were followed securely
  • Supervised daily operations to ensure efficient workflow and high productivity.
  • Trained new staff on food preparation techniques and customer service protocols.

Education

Bachelor’s - business administration

Colorado Technical University
02-2024

Skills

  • Problem-solving and decision making
  • Time management
  • Critical thinking
  • Financial management
  • Microsoft Office proficiency
  • Customer experience and engagement
  • Inventory management
  • Customer service
  • Cash handling
  • Food safety compliance
  • Team building
  • Conflict resolution

Certification

  • Serv Safe
  • Foodhandlers
  • MAST permit

References

Justin Villlobos

Department Manager -Safeway

425-948-3486

Miranda Levenhagen

Retail Supervisor 

360-353-8336

Timeline

Store Manager

Blazing Bagels
02.2025 - Current

Assistant Store Manager

McDonald's Restaurant

Bachelor’s - business administration

Colorado Technical University
Joshua Thomas