Christopher Lee
Rincon,GA
Summary
Results-driven Operations Manager experienced in enhancing business plans and optimizing day-to-day activities. Developed high-performing teams and improved processes to drive productivity and sales growth through effective communication and strategic implementation of changes. Focused on delivering positive customer experiences and adapting to evolving retail needs.
Overview
19
19
years of professional experience
Work History
Store Manager
Walmart
Savannah, GA
02.2024 - Current
- Led daily operations to ensure store efficiency and optimal customer service.
- Implemented merchandising strategies to maximize product visibility and drive sales growth.
- Managed inventory levels, reducing stock discrepancies through effective monitoring and replenishment strategies.
- Trained and mentored staff, fostering a collaborative team environment and enhancing employee performance.
Operations Manager
Lowe's Home Improvement
Seneca, SC
01.2020 - 01.2024
- Managed diverse operations, including frontend, backroom, fulfillment, installation, and delivery, to enhance overall service delivery.
- Oversaw and coordinated execution of store operations, ensuring high customer satisfaction and optimal operational efficiency.
- Directed loss prevention training and initiatives by implementing strategic measures, reducing shrink and loss in total box to less than 1%.
- Oversaw implementation of regulatory and compliance permitting and training, ensuring adherence to all legal standards.
Store Manager
Walmart Stores, Inc.
Seneca, SC
01.2008 - 01.2020
- Managed store operations, overseeing recruitment, training, assessment, and scheduling of 325 associates to ensure efficient team performance.
- Led budget planning and sales tracking initiatives, successfully managing a significant sales volume of $105 million and achieving a 9% profitability rate.
- Enhanced sales and profits through the effective implementation and execution of company programs, seasonal merchandising strategies, and regulatory compliance training.
- Enhanced sales and profits by implementing company programs, seasonal merchandising strategies, and conducting regulatory compliance training.
Education
Automotive Technology Degree -
North Georgia Technical College
Associate Degree - Business Management
American Public University
Skills
- Inventory Management
- Cost Controls
- Loss control
- Client support
- Sales
- Customer Service
- CRM
- Analytical thinking
- Effective decision-making
- Time management
- Process Improvement
- Business Development
- Interpersonal skills
- Business Strategy
- Project Management
- Delegation
- Time Management
- Multitasking
- Flexibility
- Adaptability
- Problem Solving
- Conflict Resolution
- Decision Making
- Decision making
- Leadership
- Team Management
- Delegating
- Motivation
- Staff Training
- Attention to Detail
- Store Promotions
- Public Speaking
- Event Planning
- Supply Chain
- Sales Strategy
- Multitasking
- Client relations
- Customer service
Timeline
Store Manager
Walmart
02.2024 - Current
Operations Manager
Lowe's Home Improvement
01.2020 - 01.2024
Store Manager
Walmart Stores, Inc.
01.2008 - 01.2020
Associate Degree - Business Management
American Public University
Automotive Technology Degree -
North Georgia Technical College