Christie McKinney
Sarasota,FL
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
28
28
years of professional experience
Work History
Store Manager
Lowes Home Improvment
Shelbyville TN
12.2022 - 02.2026
- Oversaw daily operations to enhance store efficiency and customer satisfaction.
- Implemented training programs, resulting in improved staff performance and retention.
- Developed strategic merchandising plans to increase sales and enhance visual appeal.
- Managed budgeting and expense control, ensuring adherence to financial targets.
- Led cross-functional teams in executing promotional campaigns, boosting customer engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed 160 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Store Manager
Walmart
Greenwood SC And Anderson SC
08.2016 - 10.2022
- Managed inventory control, cash control and store opening and closing procedures.
- Managed 350 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions daily.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing a platform for all to voice concerns.
- Rotated stock daily to achieve optimum appeal and minimize shrinkage.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Store Manager
Hobby Lobby
Cullman AL
07.2013 - 08.2016
- Managed inventory control, cash control and store opening and closing procedures.
- Managed 92 store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Developed new store location from ground up by hiring and training efficient team.
Co-Manager
Walmart
Various Locations In FL, GA, And SC
11.1997 - 09.2012
- Approved regular payroll submissions for employees.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Facilitated change management activities for department and staff of 115 associates.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Conducted monthly inventories of raw materials and components on work floor.
Education
High School Diploma -
Athens High School
Athens, AL05.1986
Some College (No Degree) - Business Administration
Calhoun Community College
Tanner, ALSkills
- Policies and Procedures
- Verbal and Written Communication
- Staff Coaching and Training
- Time Management
- Human Resources Oversight
- Stock Organization
- Inventory Management
- POS Inventory System Operation
- Inventory Accuracy
- Cost Assessment
- Leadership
- Documentation
- Customer service
- Multitasking and organization
- Store opening and closing
- Outstanding communication skills
- Retail inventory management
- POS systems
- Team building and leadership
- Policies and procedures
- Sales expertise
- Strategic thinker
- Policies and Procedures
- Verbal and Written Communication
- Staff Coaching and Training
- Time Management
- Human Resources Oversight
- Stock Organization
- Inventory Management
- POS Inventory System Operation
- Inventory Accuracy
- Cost Assessment
- Leadership
- Documentation
- Problem-solving
- Customer service management
- Training and mentoring
- Cash management
- Store merchandising
Timeline
Store Manager
Lowes Home Improvment
12.2022 - 02.2026
Store Manager
Walmart
08.2016 - 10.2022
Store Manager
Hobby Lobby
07.2013 - 08.2016
Co-Manager
Walmart
11.1997 - 09.2012
High School Diploma -
Athens High School
Some College (No Degree) - Business Administration
Calhoun Community College