Joshua Throne
Lake Havasu City,AZ
Summary
Dynamic and dependable Pest Control Technician with a proven track record at Parker Pest Control, excelling in pest removal and customer education. Recognized for enhancing client satisfaction through effective communication and proactive service, while implementing safety protocols to ensure a secure environment. Committed to delivering high-quality results and fostering strong relationships.
Overview
7
7
years of professional experience
Work History
Pest Control Technician
Parker Pest Control
Lake Havasu City, AZ
03.2024 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
Mechanical Technician
Haralson Automotive
Lake Havasu City, AZ
01.2020 - 02.2024
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Monitored equipment performance to confirm proper and efficient function.
- Identified mechanical problems and determined best solutions for correction.
- Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
- Ensured safe working environment through strict adherence to safety protocols and guidelines.
- Performed troubleshooting, diagnosis, and repair of Type equipment.
- Completed complex repair projects within tight deadlines, minimizing production disruptions and ensuring timely delivery of finished products to customers.
- Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
- Implemented preventive maintenance measures to decrease emergent issues.
- Kept detailed records of repairs and maintenance for reference in future work.
- Improved machine efficiency by conducting regular maintenance and troubleshooting tasks.
- Utilized varied tools and equipment to test and troubleshoot mechanical systems.
- Provided technical assistance during new equipment installations, reducing commissioning timeframes while ensuring proper setup according to manufacturer specifications.
- Performed root cause analysis on equipment failures, leading to a reduction in unplanned maintenance events.
- Kept track of equipment maintenance schedules using computerized maintenance management systems.
- Optimized workflow, resulting in increased productivity, by streamlining processes and standardizing procedures.
- Contributed to improved inventory management by maintaining accurate records of parts usage and submitting timely orders for replenishment.
- Participated in quality assurance protocols, verifying that finished products met or exceeded established standards and identifying areas for further improvement.
- Achieved high levels of customer satisfaction through prompt resolution of technical issues and effective communication with clients throughout the service process.
- Established strong relationships with vendors, negotiating favorable terms on parts pricing and availability that resulted in overall cost reductions for the company.
- Reduced equipment downtime by implementing effective preventive maintenance plans.
Mechanic Technician
Big O Tires
Lake Havasu City, AZ
04.2019 - 04.2020
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
- Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
- Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
- Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
- Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
- Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
- Reduced repair times by efficiently using specialized tools and equipment for each task, ensuring minimal downtime for customers.
- Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
- Assisted management in maintaining inventory levels of commonly used parts, contributing to smooth daily operations in the workshop.
- Contributed to business growth by consistently delivering high-quality services that attracted repeat customers and positive referrals.
- Minimized warranty claims by executing proper installation procedures for all replacement parts according to manufacturer specifications.
- Boosted shop revenue by upselling additional services when appropriate based on customer needs and vehicle conditions observed during inspections.
- Optimized workflow within the shop by coordinating effectively with other technicians, sharing knowledge about specific vehicles or complex repairs as needed.
- Contributed to the development of junior technicians by providing guidance and mentorship in proper repair techniques and best practices.
- Built strong relationships with clients through clear communication regarding repair needs, costs, and timelines, fostering trust between them and the service center.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Analyzed vehicle data using advanced diagnostic equipment.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Repaired and replaced worn and damaged components.
- Explained estimates and determined repair timelines to manage customer expectations.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Marine Technician
Cowboys Rv Mart & Marine
Lake Havasu City, AZ
01.2018 - 03.2019
- Completed diagnosis and repairs of marine engines and drive transmissions.
- Contributed to a clean marine environment by ensuring compliance with environmental regulations for waste disposal and pollution prevention measures.
- Assisted in training new marine technicians in various aspects of ship maintenance procedures to ensure optimal team performance.
- Maintained certifications and professional knowledge through participation in specialized training courses, workshops, and seminars to stay current with industry trends and best practices.
- Increased fuel efficiency through careful monitoring of engine performance indicators and timely maintenance interventions.
- Ensured reliable propulsion system performance via inspection and servicing of shafts seals bearings gearboxes thrusters.
- Maintained accurate inventory of spare parts to minimize delays in repairs or replacements during critical operations.
- Ensured safety of passengers and crew by inspecting and repairing life-saving equipment, such as life rafts and fire extinguishers.
Education
Diploma -
West Kern Community
Taft, CA2015
Skills
- Dependable and reliable
- Pest removal
- Safety protocols
- Chemicals handling
- Valid state driver's license
- Preventative measures
- Adaptable
- Equipment maintenance
- Equipment and tools
- Property inspection
- Communicative and articulate
- Safety precautions and procedures
- Job site preparation
- Service planning
- Time tracking
- Service vehicle maintenance
- Team oversight
- Preventive measures
- Team mentoring
- Vehicle maintenance
- Creative problem solving
- Reports and documentation
- Dedicated and driven
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Safety procedures
Timeline
Pest Control Technician
Parker Pest Control
03.2024 - Current
Mechanical Technician
Haralson Automotive
01.2020 - 02.2024
Mechanic Technician
Big O Tires
04.2019 - 04.2020
Marine Technician
Cowboys Rv Mart & Marine
01.2018 - 03.2019
Diploma -
West Kern Community