JOSHUA TOKARS
EWA BEACH
Summary
Dynamic Auto Damage Adjuster with proven expertise at GEICO, adept at negotiating fair settlements and enhancing customer satisfaction. Recognized for strong analytical problem-solving skills and a commitment to ethical standards, I effectively managed complex claims while fostering team collaboration and sharing industry best practices. I am I-CAR Platinum certified and skilled in damage assessment. Using my experience in running a Auto Body and Auto Repair shop has helped me with negotiating with GRS Shops and Shops in adverse areas while on CAT Duty and Regional Support. Operating under pressure is where I strive as I'm used to fast pace while also being efficient and providing excellent customer service. The best part is I enjoy being of service to others especially under tough circumstances.
Overview
5
5
years of professional experience
1
1
Certification
Work History
AUTO DAMAGE ADJUSTER
GEICO
10.2019 - Current
- Demonstrated versatility in adapting approach based on individual claim complexity or unique circumstances that may arise during handling.
- Updated client records diligently, ensuring accurate information for future reference and communication.
- Improved customer satisfaction by efficiently addressing and resolving auto damage claims.
- Strengthened team performance by sharing knowledge and expertise on industry best practices for auto damage adjusting.
- Leveraged strong negotiation skills when working with external partners such as body shops or salvage vendors.
- Served as a trusted resource within the team, providing support and guidance for colleagues when faced with challenging situations or complex claims.
- Negotiated fair settlements with claimants, balancing their needs with company interests.
- Managed a large caseload of auto damage claims, ensuring prompt resolution while maintaining high-quality standards in all aspects of handling each case.
- Successfully negotiated settlements with claimants and insurers.
- Analyzed complex data and prepared accurate and comprehensive reports for clients.
Education
Associate of Arts - Liberal Arts And Sciences
UNIVERSITY OF HAWAII COMMUNITY COLLEGE
Honolulu, HI06-1996
High School Diploma -
MOANALUA HIGH SCHOOL
Honolulu, HI06-1994
Skills
- Strong Ethical Standards
- Claims Processing Expertise
- Evaluation of Repair Expenses
- Analytical Problem Solving
- Damage Assessment Proficiency
- Claims Management
- Collision Repair Specialist
- Analytical Problem Solving
- Effective Decision-Making
- GEICO ADVANCED TRAINING
- I-CAR PLATINUM CERTIFIED
- CAT DUTY SUPPORT IN PACIFIC NORTHWEST
- RAN OSUNG AUTO BODY BEFORE GEICO
Accomplishments
- Achieved I-CAR PLATINUM by completing ONLINE COURSES with accuracy and efficiency.
Certification
- Damage Analysis & Estimating Certification – I-CAR or ASE.
GEICO ADVANCED TRAINING
COMPLETED ADVANCED TRAINING IN 2025
Timeline
AUTO DAMAGE ADJUSTER
GEICO
10.2019 - Current
Associate of Arts - Liberal Arts And Sciences
UNIVERSITY OF HAWAII COMMUNITY COLLEGE
High School Diploma -
MOANALUA HIGH SCHOOL
Similar Profiles
Robert FikarRobert Fikar
High Performance Associate at GEICOHigh Performance Associate at GEICO
Oona MooreOona Moore
Insurance Claims Representative at GEICOInsurance Claims Representative at GEICO
L. Michelle AljoeL. Michelle Aljoe
First Party Medical PIP Supervisor-Florida at GEICOFirst Party Medical PIP Supervisor-Florida at GEICO
Yolanda LujanYolanda Lujan
Bodily Injury Claims Adjuster at GEICOBodily Injury Claims Adjuster at GEICO
LENDENLY LORENZOLENDENLY LORENZO
Sales Support Manager at Cotino, a Storyliving by Disney CommunitySales Support Manager at Cotino, a Storyliving by Disney Community