Joshua Towers
Yulee,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Health Counselor
Starting Point Behavioral Healthcare
Yulee , FL
05.2024 - Current
- Actively listened to patients' stories without judgment while providing empathy and understanding.
- Developed individualized treatment plans for clients based on assessment of their needs.
- Educated clients on healthy coping strategies, stress management techniques and lifestyle modifications.
- Encouraged participation in activities outside the office setting that promote socialization, independence or self-care skills.
- Developed crisis intervention plans to respond to emergency situations.
Peer Recovery Specialist
Starting Point Behavioral Healthcare
Yulee , FL
09.2023 - Current
- Provided assistance to executive personnel to foster patient progression and achieve recovery goals.
- Advocating for access to housing, employment opportunities, and healthcare benefits for individuals seeking long-term sobriety.
- Assisted clients in identifying personal goals and creating strategies for achieving them.
- Encouraged clients to participate in self-help programs such as Alcoholics Anonymous or Narcotics Anonymous meetings.
- Educated community members on the importance of peer-based recovery support systems.
Clerk
Publix
06.2018 - 09.2023
- Responsible for keeping shelves stocked from delivery forward: from unloading from transport vehicle, to unboxing, to correct product placement and arrangement
- Responsible for updating sales advertisements and product price stickers on a weekly basis
- Provide customer service as needed, including helping shoppers find items in the store.
Cook
Zaxby's
01.2016
- Prepared and cooked food; served customers
- Ensured a pleasant dining experience by treating all customers with courtesy and respect.
Education
Bachelor of Science - Human Services
Florida State College At Jacksonville
Jacksonville, FL05-2024
Associate of Arts - Associate Degree
Florida State College At Jacksonville
Jacksonville, FL12.2021
Yulee High School
05-2018
Skills
- Microsoft Office (certified)
- Google Applications
- Customer Service
- Short-order Cook
- Food Preparation
- Physically Inclined
- CPR Certified (AHA)
- Peer Relationships
- Administrative Support
- Customer Satisfaction
- Sales Expertise
- Relationship Building
- Verbal and Writing Communication
- Treatment Plans
- Recovery strategies
- Suicide Prevention
- Mental Health Assessment
Certification
- Microsoft Office Certification
Timeline
Behavioral Health Counselor
Starting Point Behavioral Healthcare
05.2024 - Current
Peer Recovery Specialist
Starting Point Behavioral Healthcare
09.2023 - Current
Clerk
Publix
06.2018 - 09.2023
Cook
Zaxby's
01.2016
Bachelor of Science - Human Services
Florida State College At Jacksonville
Associate of Arts - Associate Degree
Florida State College At Jacksonville
Yulee High School
- Microsoft Office Certification
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