Joshua Tran
Denton
Summary
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Results-driven, skilled in customer engagement and visual merchandising. Expertise in problem resolution and teamwork has consistently improved customer satisfaction and retention, making a positive impact on sales performance.
Overview
3
3
years of professional experience
Work History
Retail Associate Part Time
Marshalls
Lewisville
01.2023 - 02.2024
- Provided excellent customer service by assisting customers with product selection and resolving questions or concerns.
- Operated point-of-sale (POS) systems to process cash, debit, and credit transactions accurately.
- Maintained organized sales floors and merchandise displays to improve the shopping experience.
- Handled cash responsibly and balanced register transactions during shifts.
- Worked collaboratively with team members to maintain efficient store operations in a fast-paced environment.
- Assisted with restocking inventory and maintaining store cleanliness and organization.
Retail Sales Associate
Nautica Retail
Grapevine
05.2024 - 08.2025
- Provided excellent customer service by assisting customers with clothing selections, product information, and styling recommendations.
- Operated point-of-sale (POS) systems to process cash and card transactions accurately and efficiently.
- Promoted store membership and customer sign-up programs, contributing to the store achieving the highest percentage of new sign-ups in the DFW region.
- Engaged customers on the sales floor to recommend products and drive sales through strong communication and product knowledge.
- Maintained organized merchandise displays, restocked inventory, and ensured the sales floor remained clean and visually appealing.
- Collaborated with team members to meet store sales goals and deliver a positive shopping experience.
Retail Sales Associate
DSW
Denton
11.2025 - Current
- Delivered excellent customer service by assisting customers with footwear selection, product questions, and checkout.
- Operated point-of-sale (POS) systems to process cash, debit, and credit transactions accurately in a fast-paced retail environment.
- Promoted and enrolled customers in the DSW free rewards program, consistently encouraging sign-ups at the register.
- Recommended and sold shoe care products, including protective spray, by explaining benefits and demonstrating product value to customers.
- Recognized as Employee of the Month during my first month, highlighting strong customer service and sales performance.
- Maintained organized sales floors, restocked merchandise, and supported team members to ensure efficient store operations.
- Assisted with inventory management and merchandising to maintain a clean and customer-friendly store environment.
Education
Associate of Applied Science - Radiology
North Central Texas College
Denton, TX05-2027
High School Diploma -
Lake Dallas High School
Corinth, TX01-2025
Skills
- Customer service
- Money handling
- Teamwork and collaboration
- Fluent in Spanish
- Flexible schedule
- Sales expertise
- Cash register operation
- Adaptive selling techniques
- Negotiation
- Customer engagement
- Team collaboration
- Conflict resolution
- Social selling
- Objection handling
Languages
Spanish
Native/ Bilingual
Affiliations
- I currently attend North Central Texas College, I'm going for radiology and I currently take 3 classes this semester.
Timeline
Retail Sales Associate
DSW
11.2025 - Current
Retail Sales Associate
Nautica Retail
05.2024 - 08.2025
Retail Associate Part Time
Marshalls
01.2023 - 02.2024
Associate of Applied Science - Radiology
North Central Texas College
High School Diploma -
Lake Dallas High School