Tyeler Mattox
Chicago,IL
Summary
Customer-focused, detail-oriented team player with retail and athletic support experience. Strong organizational skills. I obtain the ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a part time position that offers professional challenges, while utilizing interpersonal skills, excellent time management, and problem solving skills.
Overview
4
4
years of professional experience
Work History
Retail associate part time
Nike factory store
Aurora, IL
07.2023 - 04.2026
- Responsible for providing excellent customer service. Maintaining a welcoming store environment. Supporting store operations through task, such as operating the cash register, stocking products and building visual displays. Understanding the Nike way and working diligently with consumers through company expectations. Work collaboratively with fellow athletes and leadership to create a high energy work environment to create the best experience for not only the athletes, but the consumers as well.
Athletic training field aide crew
Northern Illinois Athletic department
Dekalb, IL
03.2023 - 08.2024
- Worked under supervision of a certified trainer to complete assessments, plan treatments, and manage care. Prepared equipment for strength training and rehabilitative care. Filling out documents for incidents, treatments, and player records. Demonstrated commitment and responsibility toward fellow players and coaches through genuine respect and dedication to the sport. Cleaned the work areas, as well as the equipment and tools.
PT Sales Floor Associate
Designer Shoe Warehouse (DSW)
Geneva, IL
07.2022 - 07.2023
- Maintained a cleanly work environment through organization or store visual appeal. Engaging with customers, and promote store level promotions as well as company promotions. Helped consumers locate products and checked store systems for merchandise at other sites. Prepared merchandise for the sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability. Responding quickly to customer concerns and resolved customer issues using communication and efficiency. Consistently met or exceeded up selling, donation and membership sign up targets by leveraging excellent communication and interpersonal strengths.
Education
BOS Business Management -
Northern Illinois University
Dekalb, IL04.2026
Diploma -
Metea Valley High School
Aurora05.2022
Skills
- Customer service & client relations
- Front desk operations
- Phone etiquette & call handling
- Appointment scheduling
- Conflict resolution / de-escalation
- Cash handling & transactions
- Upselling and cross-selling
- Inventory management
- Visual merchandising
- Knowledge of fitness equipment or sports programs
- Assisting with training sessions or coaching support
- Injury awareness & basic safety procedures
- Team coordination
- Event or game-day support
Languages
English
Timeline
Retail associate part time
Nike factory store
07.2023 - 04.2026
Athletic training field aide crew
Northern Illinois Athletic department
03.2023 - 08.2024
PT Sales Floor Associate
Designer Shoe Warehouse (DSW)
07.2022 - 07.2023
BOS Business Management -
Northern Illinois University
Diploma -
Metea Valley High School