Joshua Tremain
Rockford
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Extensive background in numerous fields, with high level of leadership experience.
Overview
15
15
years of professional experience
Work History
PSDR Clerk
3- 126 IN
02.2023 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with Soldiers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
Admin NCO
A CO 156 ESB
09.2018 - 01.2023
- Greeted new Soldiers professionally and courteously to cultivate welcoming atmosphere.
- Handled Soldier inquiries and suggestions courteously and professionally.
- Updated personal and health information to maintain Soldier records.
- Offered advice and assistance to Soldiers, paying attention to special needs or wants.
- Participated in company and platoon meetings and training sessions to stay informed about the Units needs and wants.
Dealer Support Representative
Rapids Parts
01.2017 - 10.2018
- Resolved customer issues and escalated complex issues to manager.
- Answered and directed phone calls and liaised with customers in person.
- Handled inquiries regarding deliveries, purchase orders and other customer-facing processes.
- Maintained digital records of delivery and receiving information.
- Investigated and resolved customer inquiries and complaints quickly.
Delivery Driver
Federal Express
10.2016 - 03.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Shipping Supervisor
Ferguson Bath, Kitchen & Lighting Gallery
09.2013 - 04.2016
- Pulled, verified, and packaged items for shipment.
- Supervised shipping team of 7 employees.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Inspected loading operations for improvements in efficiency and safety.
Security
The Bob
06.2012 - 06.2014
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Warehouse Clerk
United States Marine Corps
09.2008 - 06.2012
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Completed cycle counts and monthly inventory.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Education
High School Diploma -
East Kentwood High School
Grand Rapids, MI05.2004
Skills
- Information Updates
- Microsoft Applications
- Email Correspondence
- Supply Tracking
- Data Entry and 10-Key
- Verbal and Writing Communication
- Government Forms
- Advising and Coaching
- Peer Relationships
Timeline
PSDR Clerk
3- 126 IN
02.2023 - Current
Admin NCO
A CO 156 ESB
09.2018 - 01.2023
Dealer Support Representative
Rapids Parts
01.2017 - 10.2018
Delivery Driver
Federal Express
10.2016 - 03.2017
Shipping Supervisor
Ferguson Bath, Kitchen & Lighting Gallery
09.2013 - 04.2016
Security
The Bob
06.2012 - 06.2014
Warehouse Clerk
United States Marine Corps
09.2008 - 06.2012
High School Diploma -
East Kentwood High School
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