JOSHUA TUPOU
Juneau
Summary
Dynamic professional with extensive experience in customer service and machinery operation, notably at Best Western. Proven ability to resolve issues efficiently while maintaining high standards. Skilled in equipment inspection and time management, consistently achieving production targets and enhancing team collaboration. Committed to delivering exceptional results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Night Auditor
Best Western
Juneau
2024.07 - 2025.05
- Responded to customer inquiries regarding hotel services, reservations, directions.
- Greeted arriving guests and checked them in to their rooms.
- Resolved customer issues quickly while maintaining a high level of professionalism.
Machine Operator
Heraeus
Concord
2022.04 - 2023.12
- Cleaned and maintained machinery to promote consistent operation and achieve production targets.
- Performed required start-up and break-down instruction before and after assigned shifts.
- Reviewed and interpreted work orders and instructions to determine job requirements.
Forklift Operator
Paramount Global
Oakley
2021.05 - 2021.07
- Operated all forklift loading and unloading tasks.
- Handled each product and package with care and precision.
- Palatalize and wrap pallets using pallet wrapper.
- Pulled orders from warehouse and load onto delivery trucks.
Machine Operator
Henkel
Bay Point
2019.07 - 2019.10
- Assisted machine operators using safety practices.
- Remained focused and committed to precise work.
- Completed all daily tasks in a timely manner.
- Adhered to all safety rules and regulations.
Porter/Shipping Clerk
Methodology
2018.08 - 2019.07
- Confirmed purchase orders and made and documented shipping arrangements.
- Worked daily, receiving and loading material.
- Served as a friendly, hardworking, and punctual employee.
- Organized and prioritized work to complete assignments in a timely, efficient manner.
Assembly Team Member
Revolution Foods
San Francisco
2013.10 - 2014.09
- Maintained clean, sterile, and welcoming environments.
- Maintained inventory and ordered supplies as necessary.
- Handled food with sanitation and safety in mind.
- Prepared food carefully in response to customer requests or allergies.
Laborer
All Season Concrete
Antioch
2012.11 - 2013.10
- Prepared, poured, and fine-tuned concrete surfaces and structures.
- Arranged and filled concrete forms adequately.
- Loaded and delivered a variety of tools and materials.
- Worked well independently and on a team to solve problems.
Production Worker
Quikcrete
Fremont
2012.07 - 2012.10
- Completed production orders within strict deadlines.
- Operated machine for packaging of materials.
- Organized and sorted packaged materials.
- Operated forklift to transfer materials to warehouse.
Education
Diploma -
Peninsula High School
BurlingameSkills
- Machinery cleaning
- Night audit
- Customer service
- Time management
- Team collaboration
- Attention to detail
- Equipment inspection
- Order reading
- Operational control
- Effective Time Management
Timeline
Night Auditor
Best Western
2024.07 - 2025.05
Machine Operator
Heraeus
2022.04 - 2023.12
Forklift Operator
Paramount Global
2021.05 - 2021.07
Machine Operator
Henkel
2019.07 - 2019.10
Porter/Shipping Clerk
Methodology
2018.08 - 2019.07
Assembly Team Member
Revolution Foods
2013.10 - 2014.09
Laborer
All Season Concrete
2012.11 - 2013.10
Production Worker
Quikcrete
2012.07 - 2012.10
Diploma -
Peninsula High School