Joshua Tyler Bell
Raleigh,NC
Summary
Seeking employment in a dynamic organization. Personable and astute with proven time management and collaboration skills developed from extensive core and art elective classes. Strong interpersonal skills, confidence and communication abilities. Understanding of general employability skills and the importance of working as part of a team, learning from others and developing as a professional. Seeking employment in a position that requires a dedicated, young and enthusiastic employee.
Automotive Technician with solid background in vehicle repair and maintenance. Possess strong diagnostic skills, adept at troubleshooting complex mechanical issues while ensuring quality customer service. Demonstrated abilities in team leadership, task management, and effective communication. Previous roles have seen significant improvements in efficiency and customer satisfaction rates due to innovative problem-solving strategies and a commitment to continuous professional development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Automotive Technician
CarMax
Raleigh, North Carolina
01.2022 - Current
- Provide clear understanding of any concerns found with Service advisors, clients and customers
- Extensive knowledge and skill in mechanical and electrical systems from replacing or rebuilding engines and transmissions, rewiring various electrical components to replacing important smaller mechanical components in a satisfactory and efficient way
- Extensive software knowledge and understanding to write up clear concerns for Service advisors, clients and customers
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Installed, aligned, adjusted and calibrated new equipment according to manufacturer's specifications.
- Performed preventive maintenance on equipment and machinery to reduce downtime.
- Maintained a clean and safe working environment at all times.
- Checked electrical connections for proper operation in accordance with safety regulations.
- Assisted in troubleshooting malfunctions of production lines when requested by supervisors or operators.
- Completed daily reports of maintenance activities performed on each machine serviced.
- Inspected drive belts, motors, bearings and other components for signs of wear or damage.
- Followed safety procedures when handling hazardous materials such as chemicals or lubricants.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Operated hand and power tools to complete repairs.
Service Advisor
Carmax
12.2019 - 01.2022
- Company Overview: Carmax is a used car retailer that provides a no-haggle pricing policy and a wide selection of vehicles
- Key responsibilities include greeting customers in a timely manner, with a positive and friendly attitude
- Providing quotes and handling customer invoices
- Intensive knowledge in vehicle background/history for customers and inventory
- Providing customers updates in a timely manner and answers any question I with the best of ability
- Carmax is a used car retailer that provides a no-haggle pricing policy and a wide selection of vehicles
Inventory
Carmax
05.2019 - 12.2019
- Company Overview: Carmax is a used car retailer that provides a no-haggle pricing policy and a wide selection of vehicles
- Key responsibilities include checking in vehicles from auction or other stores
- Providing detailed descriptions of vehicles condition for other positions
- Accounting for every car either on lot or off lot every night
- Carmax is a used car retailer that provides a no-haggle pricing policy and a wide selection of vehicles
Cashier
Chick-Fil-A
Raleigh
03.2018 - 05.2019
- Company Overview: Chick-Fil-A is a fast-food restaurant chain specializing in chicken sandwiches
- Key responsibility including taking, filling, serving food orders and entering register transitions
- Strong and highly efficient customer service skills
- Provide quality services and continuous duties in providing a clean and safe environment
- Chick-Fil-A is a fast-food restaurant chain specializing in chicken sandwiches
Education
Automotive Engineering -
Wake Tech Community College
07.2019
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Power Point
- Tire mounting and balancing
- Engine overhauls
- Electrical failure repairs
- Parts Replacement
- Inspecting vehicles
- Estimating Work
- Customer Service
- Bay maintenance
- Job Scheduling
- Issue Resolution
- Preventive Maintenance
- Ticket writing
- System repairs
- Chemical disposal
- Calibration understanding
- Changing Oil
- Alignments experience
- Inventory organizing
- Safety awareness
- Suspension Systems
- Brake systems Technician
- Team Collaboration
- Fuel systems
- Drivetrain and Axle Installation
- Engine repair
- Operating air compressors
- Managing parts
- Diagnostic abilities
- Soldering skills
- Heating and Air Conditioning
- Heavy Lifting
- Welding and fabrication
- Operating pneumatic tools
- Hand and power tools
- Installing equipment
- Calibrating instruments
- Maintaining records
- Coolant System Control
- Good math and reading skills
Certification
- NC Emission’s and Safety Inspection
- EPA 609 (MVAC)
References
- Dave Matthews, Neighbour, (919) 995-2359
- Christopher Brown, Mentor/ Manager, (252) 305-3892
- Johnathan Sanders, Mentor, (252) 813-9223
- Eric Beattie, Manager, (954) 809-4591
- Glenn Bemis, Manager, (804) 517-2675
Attributes
Articulate communicator with appreciation for the different communication styles required when working with other team members or with customers. Strong morals and ethics ensure honesty, reliability and ability to undertake tasks responsibly. Understanding of need to remain flexible to support last-minute demands and changes. Comfortable in changing environments and situations, ensuring ability to remain flexible and adaptable at all times. Labored and heathy individuals able to withstand prolonged and repetitive motions as well as lifting heavy objects.
Activities
- Community Basketball League, 2012-2013
- Volunteer work Greensboro Park and Rec, 2019-Present
Timeline
Automotive Technician
CarMax
01.2022 - Current
Service Advisor
Carmax
12.2019 - 01.2022
Inventory
Carmax
05.2019 - 12.2019
Cashier
Chick-Fil-A
03.2018 - 05.2019
Automotive Engineering -
Wake Tech Community College