Joshua Valadez
Buda,TX
Summary
Dynamic and results-oriented professional with a proven track record at IHOP, where exceptional customer service and sales expertise led to enhanced guest satisfaction. Skilled in cash handling and hospitality service, adept at resolving complaints swiftly, ensuring positive dining experiences. Demonstrates a strong work ethic and superior memory retention, contributing to efficient team collaboration and workflow.
Overview
1
1
year of professional experience
Work History
Cashier
Whatabuger
10.2024 - 05.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
IHOP
02.2024 - 09.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
South Texas Science Academy
Mercedes, TX05.2023
Business
Austin Community College
Kyle, TX05.2028
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Hospitality service expertise
- Safe Food Handling
- Menu Memorization
- Sales expertise
- Service prioritization
Timeline
Cashier
Whatabuger
10.2024 - 05.2025
Server
IHOP
02.2024 - 09.2024
High School Diploma -
South Texas Science Academy
Business
Austin Community College
Similar Profiles
Hayden SchieferHayden Schiefer
Trainer/Team Member at WhatabugerTrainer/Team Member at Whatabuger
Isaiha VillalobosIsaiha Villalobos
Customer Service Ambassador at WhatabugerCustomer Service Ambassador at Whatabuger
Asa JordanAsa Jordan
Food Preparation Worker at WhatabugerFood Preparation Worker at Whatabuger
Miya HopeMiya Hope
Team Member at WhatabugerTeam Member at Whatabuger
Chloe StantonChloe Stanton
Sales Development Representative at Nolan Transportation GroupSales Development Representative at Nolan Transportation Group