Joshua Valli
Dover,Pennsylvania
Summary
Competent Telecommunications Technician bringing 2 years of experience installing voice, data and other systems. Well-versed in equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
5
5
years of professional experience
Work History
Infantryman (11B)
U.S. Army Reserves
06.2024 - Current
- Established strong communication channels within the team to ensure clear understanding of objectives and expectations.
- Cultivated a positive work environment by fostering camaraderie among soldiers through team-building activities and shared experiences.
- Maintained high levels of personal accountability by meeting strict standards for grooming, uniform appearance, punctuality, and conduct at all times.
- Contributed to overall mission success by consistently demonstrating adaptability, resilience, and problem-solving abilities under pressure.
Telecommunications Technician
Merlin Communications
11.2022 - Current
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
- Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
- Upgraded legacy systems to newer technologies, increasing overall performance.
- Developed customized solutions to meet unique client requirements, resulting in increased business retention rates.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Responded to service requests during and after business hours.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, and VoIP services.
Infantryman (11B)
US Army
07.2019 - 11.2022
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Maintained, operated, and instructed personnel on the use of radio equipment.
- Accounted for thousands of dollars of communications equipment.
Education
No Degree - Low Voltage Technician/Electronic Systems Tech
IEC Chesapeake
8751 Freestate Dr, Laurel, MD 2072304.2027
High School Diploma -
Gettysburg Area High School
Gettysburg, PA05.2019
Skills
- Briefing leadership
- Assessing risks
- Maintaining equipment
- Multitasking Abilities
- Excellent Communication
- PPE Compliance
- Planning and Coordination
- Critical Thinking
- Organization and Time Management
- Troubleshooting and repair
- Teamwork and Collaboration
- Installation and maintenance
Accomplishments
- Successfully briefed twenty+ people (including high ranking officers and non-commissioned officers) on communication statuses and standards in order to conduct a mission.
- Met deadlines for tasks in high stress situations.
Timeline
Infantryman (11B)
U.S. Army Reserves
06.2024 - Current
Telecommunications Technician
Merlin Communications
11.2022 - Current
Infantryman (11B)
US Army
07.2019 - 11.2022
No Degree - Low Voltage Technician/Electronic Systems Tech
IEC Chesapeake
High School Diploma -
Gettysburg Area High School