Joshua Valverde
Los Angeles,United States
Summary
Reliable, hardworking, and highly adaptable with hands-on experience in both food service and warehouse roles. Skilled at working in fast-paced environments, learning new tasks quickly, and staying organized under pressure. Strong communicator with a calm, practical approach to resolving customer service issues. Comfortable with physical work, including wrapping, labeling, and lifting up to 80 pounds.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Wearhouse Associate
Wesley Fukutani Company
01.2017 - Current
- Work safely around moving machinery.
- Prepare orders for shipment by systematically picking, packing and labeling merchandise.
- Inspect incoming and outgoing shipments to verify accuracy and prevent errors.
- Clean and maintain warehouse in compliance with OSHA safety standards.
Candy Maker
Kenpai Foodz
04.2024 - 12.2024
- Increased team efficiency by streamlining candy-making processes and optimizing equipment usage.
- Enhanced candy production quality by implementing strict quality control measures and monitoring procedures.
- Optimized workflow by delegating tasks efficiently among team members based on individual strengths and skills.
- Coordinated closely with sales teams to forecast demand trends accurately, allowing efficient production scheduling.
- Contributed to development of unique flavor combinations that set products apart from competitors.
- Provided training for new hires on candy making techniques, ensuring consistency in product quality across the team.
- Consistently met or exceeded production targets, contributing to the overall success of the company.
Juice Barista
Juice It Up!
10.2021 - 12.2023
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment and elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Worked flexible hours across night, weekend and holiday shifts.
Cook
Dennys Restaurant
02.2021 - 10.2021
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients, and changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Ordered and received products and supplies to stock kitchen areas.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Store Clerk
Vons Grocery Store
06.2018 - 12.2020
- Helped customers complete purchases, locate items and join reward programs.
- Provided friendly service, answered questions about store policies, addressed customer concerns and helped find specific items
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Worked in Meat Department, Dairy Department and Floral Department
- Assisted customer by carrying out heavy purchases.
Education
High School Diploma -
Franklin High School Los Angeles CA
Skills
- Product verification
- Assembly and production
- Stocking and replenishing
- Inventory management
- Enthusiastic team contributor
- Customer-focused service
- Efficient food preparation
- Collaborative team member
- Cash register operation
- Store closing procedures
Certification
CPR AED
Timeline
Candy Maker
Kenpai Foodz
04.2024 - 12.2024
Juice Barista
Juice It Up!
10.2021 - 12.2023
Cook
Dennys Restaurant
02.2021 - 10.2021
Store Clerk
Vons Grocery Store
06.2018 - 12.2020
Wearhouse Associate
Wesley Fukutani Company
01.2017 - Current
High School Diploma -
Franklin High School Los Angeles CA
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