Joshua Victory
Capital MMA
Fairfax,VA
3
years of professional experience
Ensuring great customer service, i've worked as a Mcdonald's crew member, Taekwondo instructor, UPS box handler, and a Cinema worker. All of these jobs have helped grow my awareness as a great coworker and a prepared mindset.
Work History
Cinema Worker
1 Year 10 Months- Operated projection equipment ensuring optimal film quality for audience enjoyment.
- Assisted in managing ticket sales and concessions, enhancing customer service experience.
- Monitored theater cleanliness and safety protocols, maintaining a welcoming environment for guests.
- Trained new staff on operational procedures and safety guidelines, fostering a knowledgeable team.
Taekwondo Instructor
2 Years 8 Months- Instructed taekwondo techniques, ensuring adherence to safety protocols and proper form.
- Developed and implemented engaging lesson plans for students of varying skill levels.
- Mentored junior instructors, fostering a collaborative training environment and knowledge sharing.
McDonald's Crew Member
2 Months- Provided exceptional customer service by efficiently processing orders and addressing inquiries.
- Collaborated with team members to achieve peak performance during high-volume hours.
- Assisted in training new crew members on operational procedures and customer interaction protocols.
- Ensured accuracy in order fulfillment while maintaining a fast-paced work environment.
UPS Store Representative
2 Months- Processed shipments accurately using UPS tracking systems and software tools.
- Assisted customers with inquiries, ensuring high levels of satisfaction and problem resolution.
- Collaborated with team members to optimize workflow efficiency during peak periods.
- Maintained inventory levels, conducting regular audits to enhance stock accuracy.
Education
High School Diploma
- Completed AP course in AP Language and Composition, AP Psychology, and AP Literature and Composition.
- Extracurricular Activities: Debate team, Wrestling team, Cross Country team, Boy's Volleyball team, and MMA training.
Skills
Excellent customer service
Cash handling expertise
Teamwork and collaboration
Cash register operation
Flexible scheduling
Taekwondo Black Belt
Brazilian jiu-jitsu Blue Belt
Timeline
McDonald's Crew Member
McDonald's
06.2026 - 08.2026Read More
UPS Store Representative
UPS
11.2025 - 01.2026Read More
Cinema Worker
Cinema Arts Theater
10.2024 - CurrentRead More
Taekwondo Instructor
Capital MMA
12.2023 - CurrentRead More
Carter G. Woodson
High School Diploma
Read More