JOSHUA D VOURAKIS
PALMETTO BAY,FL
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
19
19
years of professional experience
Work History
Material Damage Auditor
Kemper Infiniti Auto Insurance Company
03.2021 - Current
- Manage 120 Collision center on the Direct repair program
- Review reports and score cards with DRP
- Overseeing and training shops to follow insurance company guidelines, parts documentation, quarterly fleet inspections at different locations
- Supervises the collision center's Quality Assurance Program on the repairs
- Supervises the work order process at the assigned center
- Reviews work orders and satisfactory completion of work within the time allocated.
Collision Center Manager
European Collision Center South
04.2013 - 03.2021
- Supervises center shop and parts forepersons, lead persons and clerical personnel in the performance of their duties
- Performs other duties related to the general administrative responsibilities
- Ensures Emergency Communications procedures are in place and are being followed
- Supervises the collision center's maintenance and repair of light equipment and/or heavy equipment in an automotive repair or service to the vehicles.
Service Manager
Collision Center, South Dade Toyota
06.2010 - 04.2013
- Managed repair facilities which provide service to a variety of light and/or heavy mobile equipment; monitoring various work assignments, inspecting completed repairs, and managing the parts inventory at the facility
- Other responsibilities include effective communication with technical professionals, and support personnel regarding the work assignment, and establishing productivity goals and job standards to provide an adequate level of service to our customers and division operations staff.
Auto Damage Appraiser
United Automobile
05.2005 - 04.2010
- Ins Group
- Conducted claim and estimate recommended settlement offer and negotiated auto damage claim
- Communicate effectively as evidenced by clarity and conciseness of oral presentation and submitted documents
- I-Car Platinum Non-Structural, Structural, Refinish, Estimator, Auto Physical Damage Appraiser
- I-Car Welding Steel GMA(MIG) Welding (WCS03)
Skills
- Audit Coordination
- Process evaluations
- Contract compliance
- Industry Expertise
Timeline
Material Damage Auditor
Kemper Infiniti Auto Insurance Company
03.2021 - Current
Collision Center Manager
European Collision Center South
04.2013 - 03.2021
Service Manager
Collision Center, South Dade Toyota
06.2010 - 04.2013
Auto Damage Appraiser
United Automobile
05.2005 - 04.2010
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