JOSHUA WALKER
Riverdale,GA
Summary
Experienced Ramp Agent with 3+ years of expertise in efficient cargo loading and unloading, operating ground support equipment, and delivering exceptional customer service. Demonstrated commitment to safety with an excellent safety record and meticulous attention to detail.
Overview
6
6
years of professional experience
Work History
Ramp Agent
Spirit
Atlanta, GA
09.2022 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
Hotel Front Desk Supervisor
Sonesta Hotel Group
Dunwoody, GA, USA
09.2021 - 07.2022
- Informed guests of on-site entertainment, services and available amenities
- Completed guest accounting functions according to established hotel procedures, processing room amenity charges and refunding deposits
- Offered professional first impression to guests by keeping reception area clean and neat
- Observed established policies supporting accurate record-keeping, accounting and payment handling
- Greeted and welcomed hotel guests with energy, enthusiasm and professionalism
Ground Package Handler
Fedex
Ellenwood, GA, USA
07.2019 - 08.2021
- Verified shipment contents against associated paperwork, minimizing errors
- Updated daily log with incoming and outgoing packages and notable incidents
- Achieved daily performance targets, working quickly to process shipments and meet customer demands
- Assembled secure packaging, preventing damage to contents with proper padding and bracing
Education
High School Diploma -
Northside High School
Columbus, GA07.2013
Timeline
Ramp Agent
Spirit
09.2022 - Current
Hotel Front Desk Supervisor
Sonesta Hotel Group
09.2021 - 07.2022
Ground Package Handler
Fedex
07.2019 - 08.2021
High School Diploma -
Northside High School