Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Joshua Washington

Albany,Georgia

Summary

Dedicated young professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

4
4
years of professional experience

Work History

Unarmed Security

Securitas Security Services
12.2023 - Current

Patrol assigned sites & prevent theft or deter any illegal activities that might go on inside the perimeters.

Store Attendant

Target
11.2022 - 07.2023
  • Helped customers complete purchases, locate items, and join reward programs
  • Performed inventory control, such as counting, and stocking merchandise
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases and online purchases
  • Collected carts left in parking areas and returned to retail stores.

Customer Support Specialist (Part-Time Intern)

Center One LLC
09.2021 - 12.2021
  • Met personal, team and company goals in customer service environment
  • Informed customers of promotions and special offers to increase sales
  • Built trusting relationship with customers to better understand needs
  • Answered inbound calls to handle various concerns, set appointments and close sales.

Shuttle Driver

Holiday Inn Charlotte Air Port
08.2020 - 03.2021

Transport flight attendants & guest to and from airport and hotel.

Overnight Virtual Assistant (Volunteer)

Bet US
07.2020 - 01.2021
  • Managed client email inboxes and responded to inquiries in timely manner
  • Collaborated with team members remotely to complete projects within specified deadlines
  • Updated website content using content management systems CMS as needed or directed by clients
  • Reduced load on management by eliminating non-relevant emails and handling basic responses.

Unarmed Security Officer

Taylor made
04.2020 - 09.2020
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.

Education

Associates - Business Management

Monroe College
New Rochelle, NY
06.2019

High School Diploma -

Plainfield High School
Plainfield, NJ
06.2015

Skills

  • Call Management
  • Customer Service
  • Data Collection
  • Data Entry
  • Information Security
  • Order Processing
  • Technical Support
  • Call Center Experience

References

  • Mark johnson, 704-533-4337, Maintenance Tech
  • Nikiyah Elder, 862-704-8622, Government medical
  • Brandon Cosby, 908-721-8011, Albany state MBB asst coach

Languages

English
Native or Bilingual

Timeline

Unarmed Security

Securitas Security Services
12.2023 - Current

Store Attendant

Target
11.2022 - 07.2023

Customer Support Specialist (Part-Time Intern)

Center One LLC
09.2021 - 12.2021

Shuttle Driver

Holiday Inn Charlotte Air Port
08.2020 - 03.2021

Overnight Virtual Assistant (Volunteer)

Bet US
07.2020 - 01.2021

Unarmed Security Officer

Taylor made
04.2020 - 09.2020

Associates - Business Management

Monroe College

High School Diploma -

Plainfield High School
Joshua Washington