Joshua West
Summary
Results-driven Field Service Technician with expertise in PLC programming, electrical troubleshooting, and mechanical repairs. Proven ability to enhance operational efficiency and client satisfaction through effective training and technical support.
Overview
17
17
years of professional experience
Work History
Field Service Technician/Trainer
Fosber
Green Bay, Wisconsin
07.2025 - Current
- Resolved electrical issues in production equipment, significantly reducing operational downtime.
- Diagnosed equipment malfunctions and executed on-site repairs, restoring functionality to client operations.
- Provided technical support and training to client staff on equipment operation.
- Collaborated with clients to assess service needs and establish clear expectations, enhancing client satisfaction.
- Conducted routine maintenance on PLC hardware and software systems.
Lead Technician
Jack Daniel Cooperage
Trinity, Alabama
03.2023 - 07.2025
- Troubleshot equipment issues to minimize downtime during production.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Assisted junior technicians in resolving complex technical problems.
- Trained new technicians on safety protocols and equipment use.
- Collaborated with management to develop training materials and procedures.
Lead Technician
Polaris Industries
Huntsville, Alabama
01.2021 - 03.2023
- Performed repairs on electrical, hydraulic, and pneumatic systems to ensure functionality.
- Troubleshot equipment failures to identify root causes and implement solutions.
- Assisted in the development of preventative maintenance schedules for equipment longevity.
- Trained junior technicians on safety protocols and proper maintenance procedures.
- Maintained accurate records of maintenance activities and equipment status updates.
Senior Technician
LSB Industries
Cherokee, AL
05.2013 - 02.2020
- Diagnosed mechanical issues in pumping systems for efficient operation.
- Analyzed equipment data to identify areas for preventive maintenance improvement.
- Operated diagnostic tools to troubleshoot mechanical failures in compressors.
- Managed CMMS system updates and maintenance to ensure data accuracy.
CBRN Reconnaissance NCO
United States Army
Anderson, AL
11.2009 - 11.2016
- Conducted in-depth reconnaissance to provide actionable intelligence on target areas.
- Collected intelligence on enemy personnel, equipment, communications, and activities to inform operational decision-making.
- Collaborated with teams to develop strategic operational plans.
- Coordinated with other military branches to facilitate timely exchange of critical information during ongoing operations.
Education
Associate of Science - Engineering Technology
DeVry University
Online09-2026
Associate of Science - General Studies
NorthWest Shoals Community College
Muscle Shoals, ALSkills
- Electrical Troubleshooting
- PLC programming
- Preventive maintenance
- Mechanical troubleshooting
- Pneumatic systems maintenance
- Hydraulic systems maintenance
- Variable frequency drives
Timeline
Field Service Technician/Trainer
Fosber
07.2025 - Current
Lead Technician
Jack Daniel Cooperage
03.2023 - 07.2025
Lead Technician
Polaris Industries
01.2021 - 03.2023
Senior Technician
LSB Industries
05.2013 - 02.2020
CBRN Reconnaissance NCO
United States Army
11.2009 - 11.2016
Associate of Science - Engineering Technology
DeVry University
Associate of Science - General Studies
NorthWest Shoals Community College