Joshua Whitley
Kaufman
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Outgoing [Job Title] with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Truck Driver
Superior Expo Services
Kaufman, TX
11.2025 - Current
- Operated and maintained various types of trucks for safe transportation of goods.
- Ensured timely delivery by optimizing routes and monitoring traffic conditions.
- Conducted pre-trip inspections to guarantee vehicle safety and compliance with regulations.
- Collaborated with team members to coordinate logistics and improve operational efficiency.
- Maintained accurate records of mileage, fuel usage, and delivery schedules for reporting purposes.
Operations Supervisor
UNFI, United Natural Foods
Lancaster, TX
01.2024 - 11.2025
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Motivated and trained employees to maximize team productivity.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Compiled training materials for new employees and tracked skill development.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Septic tank installer/supervisor
FKP Enterprise
Lavon, TX
07.2021 - 12.2023
- Installed complete systems at new residential and business construction sites.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Calculated materials and time needed for each job.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Laid out materials and system components to prepare for installation.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Completed projects within budget constraints through careful planning and resource management.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Fixed broken systems with [Type] tools and educated customers on proper use to prevent future mishaps.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Streamlined communication among team members, resulting in improved collaboration and increased productivity on the job site.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Delivery Driver, Shipping
Kehe Distribution
Flowermound, TX
07.2018 - 07.2021
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Warehouse Order Selector/inventory control/warehouse worker/CDL delivery driver
US Foodservice
Garland, TX
01.2008 - 07.2018
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Assisted in inventory management by conducting regular cycle counts and updating stock records accordingly.
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
- Boosted customer satisfaction through accurate order fulfillment, resulting in fewer returns due to incorrect items shipped.
- Participated in ongoing training sessions and workshops, staying up-to-date with industry trends and advancements for continued growth in the role.
- Maintained inventory integrity by promptly reporting any discrepancies or damaged goods found during the picking process.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
- Contributed to overall warehouse success through proactive communication with supervisors regarding potential issues or areas for improvement.
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Optimized workflow by prioritizing tasks based on customer needs and deadlines, ensuring timely order completion.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Kept work areas neat, clean and free from debris.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Recorded daily activities for inventory control.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Prepared and checked outbound shipments for accuracy.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Landscape/maintenance supervisor
4 D proprty maintenance
Mesquite, TX
02.2006 - 07.2008
- Maintained detailed records for site assessments, service requests, crew hours worked, inventory levels, and other relevant data points.
- Ensured safety compliance through regular inspections, proper equipment handling, and adherence to company policies.
- Enhanced landscape quality by implementing efficient maintenance plans and supervising the execution of tasks.
- Improved team productivity by providing ongoing training, guidance, and support to staff members.
- Established preventive maintenance programs for all landscape equipment, reducing downtime due to repairs or malfunctions.
- Increased client satisfaction with timely completion of projects, ensuring proper maintenance and attention to detail.
- Preserved native ecosystems through careful selection of appropriate plant materials and sustainable landscaping practices.
- Streamlined operations by creating efficient work schedules for daily tasks, equipment allocation, and personnel assignments.
- Performed regular property walk-throughs with clients to assess current conditions discuss potential improvements or modifications.
- Boosted employee retention rates by fostering a positive work environment that encouraged professional growth and development opportunities.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated landscaping equipment with focus on safety and machine longevity.
- Created and maintained detailed records of landscaping projects for future reference.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Managed supply inventory and assigned replenishment to team members.
- Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
- Identified tools, machinery and personnel required for projects and properly managed resources.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
Education
High School -
Wylie High School
Wylie, TX05-2003
Skills
- Workflow planning
- Strategic planning
- Decision-Making
- Dependable and Responsible
- Organization and Time Management
- Problem-Solving
- Active Listening
- Clerical Support
Certification
Cdl
Timeline
Truck Driver
Superior Expo Services
11.2025 - Current
Operations Supervisor
UNFI, United Natural Foods
01.2024 - 11.2025
Septic tank installer/supervisor
FKP Enterprise
07.2021 - 12.2023
Delivery Driver, Shipping
Kehe Distribution
07.2018 - 07.2021
Warehouse Order Selector/inventory control/warehouse worker/CDL delivery driver
US Foodservice
01.2008 - 07.2018
Landscape/maintenance supervisor
4 D proprty maintenance
02.2006 - 07.2008
High School -
Wylie High School