Joshua Whitman
Fayetteville,NC
Summary
I have developed strong customer service abilities and time management skills in fast-paced environments. I have also demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into a new field where these transferrable skills can be effectively utilized, as well as set me up for future positions and put what schooling I've had (and will have) to use.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks, Barista
Cameron, NC
08.2022 - Current
- Crafted high-quality beverages following standardized recipes, procedures, and expectations.
- Provided exceptional customer service, ensuring a welcoming atmosphere for all customers and creating a "third place" (home away from home).
- Maintained cleanliness, organization of workstations, adhering to health and safety standards, as well as Starbucks' individual expectations and guidelines.
- Assisted in training new baristas (on multiple occasions) on beverage preparation and customer engagement techniques.
Education
Associates - Automotive Services
Fayetteville Technical Community College
Fayetteville, North Carolina, NC03-2027
Skills
- Time management
- Inventory management
- New hire training
- Attention to detail
- Proficient in using sites such as Alldata and Ford PTS
Certification
- Ford Certified Brakes Specialist- MLR
- Ford certified in Electrical Systems- 34
- Ford Certified in Steering and Suspension
- Ford Certified in HVAC
Timeline
Barista
Starbucks, Barista
08.2022 - Current
Associates - Automotive Services
Fayetteville Technical Community College